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As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

Role Overview The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring

Role Description The Forward Deployed GTM Engineer is a highly technical builder role embedded within the Revenue Operations organization. Sitting at the intersection of AI application development, GTM strategy, operational systems, and data infrastructure, this role is responsible for building the

As a Senior Solution Architect - Healthcare & Life Sciences , you will be responsible for designing cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives.. You will work closely with cross-functional teams to understand business requ

As a Senior Solution Architect - Healthcare & Life Sciences , you will be responsible for designing cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives.. You will work closely with cross-functional teams to understand business requ

This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key posit

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, enginee

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: As a Senior Solution Consultant II, you will be responsible for leading the professional service process for complex software solutions. You will work closely with sales teams and customers to understand business requirements and develop solutions that align with organizational goals. Y

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relati

We are seeking a battle-hardened Principal Security Engineer to lead our technical offensive and defensive strategies. This is not a policy-writing role; it is an extremely hands-on position designed for an engineer who thrives on breaking complex systems, building custom security tooling, and secur

Security Engineer (Pentesting, Incident Response & Investigations) At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which w

What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting entities with 1000+ employees that are aligned to your region. We are looking f

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

Responsibilities: Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines

The Vice President, Customer Experience is a strategic, high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in Bellevue, WA, this role leads a consolidated team of Customer Experience Managers (CXMs), combining Customer Success and

As a Senior Security Engineer, you will be responsible for designing, implementing, and maintaining the security controls that protect our cloud infrastructure and edge services. You will bridge the gap between high-level security architecture and hands-on infrastructure-as-code (IaC), ensuring our

We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in implementing and leveragi