Upshop

Position Overview We are seeking an engineering-focused Data Scientist to build, operationalize, and maintain production-grade retail forecasting and optimization models. In this role, model development goes hand-in-hand with operational reliability: success is measured by accurate forecasts and sta

Overview of the Role: The Customer Support Specialist (CSS) provides frontline technical support for Upshop customers across our retail software platforms. As a primary point of contact through phone and the support ticketing system, the CSS investigates application, configuration, data, connectivit

About Upshop: Upshop is hiring a Customer Support Specialist II (CSS II) to own our most complex customer issues, including the ones for which we don’t have a playbook yet. As the primary escalation point from Level 1 support, you will dig into production problems across Upshop's fresh retail platfo

Director, Business Operations Location: Mississauga, Ontario Role Summary Upshop is hiring a senior operator to own the strategic half of how our Product & Engineering organization runs — the methodology, the traceability, and the executive visibility layer that sits above day-to-day program cadence

About Upshop: Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations acros

Implementation Consultant About Upshop Upshop is the leading provider of a unified SaaS platform built to simplify and optimize food retail operations. Our solutions connect forecasting, ordering, inventory, fresh operations, DSD, production planning, task management, eCommerce, and store execution

Implementation Consultant About Upshop Upshop is the leading provider of a unified SaaS platform built to simplify and optimize food retail operations. Our solutions connect forecasting, ordering, inventory, fresh operations, DSD, production planning, task management, eCommerce, and store execution

Product Marketing Manager About Upshop Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. Our AI-powered SaaS platform connects Fresh, Center Store, eCommerce, DSD, inventory, forecasting, food safety, and task execution to create a simpler, smarter,

Product Manager Role Overview Upshop is seeking a Product Manager responsible for helping define, build, and deliver product capabilities within Upshop’s retail operations platform. This role will partner closely with engineering, design, data, and customer-facing teams to develop solutions that hel