2mo ago

System Development Support Consultant

Indonesia·Jakartamid

OtherConsultant

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Quick Summary

Key Responsibilities

Provide technical support for in-house and third-party systems during development, testing, and deployment phases. Collaborate with developers to troubleshoot, debug,

Requirements Summary

1~3 years of experience in system support, application support, or development operations. Strong understanding of software development lifecycles (SDLC) and waterfall methodologies.

Technical Tools

OtherConsultant

Responsibilities:

Provide technical support for in-house and third-party systems during development, testing, and deployment phases.
Collaborate with developers to troubleshoot, debug, and optimize applications before release.
Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.
Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.
Monitor system performance and proactively identify potential issues using monitoring tools.
Coordinate with QA teams to ensure smooth integration of new features and patches.
Support version control and release management processes using Git and automated deployment tools.

Qualifications:

1~3 years of experience in system support, application support, or development operations.
Strong understanding of software development lifecycles (SDLC) and waterfall methodologies.
Hands-on experience with programming/script languages (e.g., Java, Python, Bash, PowerShell) and SQL.
Familiarity with cloud platforms such as AWS, Azure, or GCP.
Ability to communicate technical concepts to non-technical stakeholders.
Entrepreneurial mindset with a proactive approach to experimentation, problem-solving, and continuous improvement.
Experience in technology consulting and/or IT system integration is preferred.
Proficient in English, both written and spoken.