Customer Service Agent (CSA)

Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting Customer Service Agents to provide excellent customer service to our passengers as part of the Ground Operations team located at Stansted Airport.

These are exciting roles at the forefront of our Stansted operation with a financially secure airline, working airside to deliver a range of customer services to our passengers.

These roles are all full-time and permanent positions. No previous airport or aviation experience is required – our fantastic training team will prepare you for your new role with both classroom and practical training.

This role is ideal if you want to kickstart your career in aviation.

Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays.

· Assisting and guiding passengers at the check-in area

· Baggage processing

· Boarding of passengers onto their respective flights

· Provision of passenger assistance, handling customer complaints and other duties as assigned

Requirements

· Able to provide excellent customer service to our passengers

· Self-starter, motivated and a team player

· Unrestricted right to live and work in the UK (Pre-Settled Status accepted)

· Ability to work in a fast-paced environment

· Minimum age 18