Complaints Specialist
Quick Summary
Minimum of 3-5 years’ experience in a complaint handling role within the financial services industry, preferably in lending. Knowledge: In-depth knowledge of FCA regulations, FOS processes,
We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation.
Requirements
~1 min read-
Everyone owns a piece of the company — equity
Hybrid working, with 3 days a week in the office
25 days’ holiday a year, plus 8 bank holidays
2 paid volunteering days per year
One month paid sabbatical after 4 years
Employee loan
Free gym membership
Team wellness budget to be active together — set up a yoga class, a tennis lesson or go bouldering
Responsibilities
~1 min read- →
Location & Eligibility
Listing Details
- Posted
- October 9, 2026
- First seen
- October 9, 2026
- Last seen
- October 9, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 53%
- Scored at
- October 9, 2026
Signal breakdown
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