17h ago
New↻ Repost

Complaints Specialist

United KingdomUnited Kingdom·Milton Keynesfull-timemid
Other
0 views0 saves0 applied

Quick Summary

Requirements Summary

Minimum of 3-5 years’ experience in a complaint handling role within the financial services industry, preferably in lending. Knowledge: In-depth knowledge of FCA regulations, FOS processes,

Technical Tools
Other

We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation.

Requirements

~1 min read
    • Everyone owns a piece of the company — equity

    • Hybrid working, with 3 days a week in the office

    • 25 days’ holiday a year, plus 8 bank holidays

    • 2 paid volunteering days per year

    • One month paid sabbatical after 4 years

    • Employee loan

    • Free gym membership

    • Team wellness budget to be active together — set up a yoga class, a tennis lesson or go bouldering

Responsibilities

~1 min read
  • →

Location & Eligibility

Where is the job
Milton Keynes, United Kingdom
Hybrid — some on-site time required
Who can apply
GB

Listing Details

Posted
October 9, 2026
First seen
October 9, 2026
Last seen
October 9, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
53%
Scored at
October 9, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

Complaints Specialist