Mid-Market Account Success Manager – Cyber Security

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Customer Success ManagerCustomer

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Overview

Mid-Market Account Success Manager – Cyber Security About Accenture Accenture helps organizations not only win with technology—but realize value from it.

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Customer Success ManagerCustomer

Accenture helps organizations not only win with technology—but realize value from it. Our cyber security practice combines global delivery, advanced tooling, and deep expertise to ensure lasting client outcomes.

Within the Mid-Market Cyber Security team, Account Success Management is critical—ensuring every client engagement delivers measurable value while unlocking growth opportunities across the portfolio.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Responsibilities

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→Own client relationships, retention, and account growth for cyber security needs of clients
→Lead onboarding and sales-to-delivery transition
→Collaborate with technical teams during delivery
→Drive upsell, cross-sell, and renewals
→Manage account health, reporting, and stakeholder engagement

Experience in account management or customer success with cyber security experience
Strong stakeholder management and commercial skills
Understanding of technology or cyber environments

Own long-term client outcomes and growth
Combine relationship management with revenue ownership
Work closely with senior client stakeholders
Influence delivery quality and commercial success
Clear path to senior account leadership roles

What We Offer

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✓Build from the Ground Up – Be part of a high-priority growth initiative

✓Massive Market Opportunity – Thousands of active cyber buyers

✓End-to-End Capability – Deliver solutions competitors cannot match

✓Career Acceleration – Opportunities across sales, tech, and leadership

✓Continuous Investment – Training in cyber, AI, and consulting skills

✓Global Scale, Local Impact – Work across markets, industries, and clients

Crediamo che nessuno debba essere discriminato a causa delle proprie differenze. Tutte le decisioni relative all'assunzione saranno prese senza riguardo a età, razza, credo, colore della pelle, religione, sesso, origine nazionale, ascendenza, stato di disabilità, stato di veterano militare, orientamento sessuale, identità o espressione di genere, informazioni genetiche, stato civile, stato di cittadinanza o qualsiasi altra base tutelata dalla legge applicabile. La nostra ricca diversità ci rende più innovativi, più competitivi e più creativi, il che ci aiuta a servire meglio i nostri clienti e le nostre comunità.