Product Tester

The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology solutions.

The Advanced Technology Centers (ATCs) make a tremendous impact in solving our clients’ business problems by leveraging innovation, intelligence, industry insights, new IT, and new technology skills. With the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

A Product Tester who brings a quality-first mindset to cross-functional Agile delivery. You translate product requirements and designs into clear, traceable test plans; execute manual and automated testing; identify and communicate defects; and work collaboratively to support acceptance of reliable solutions for a social services transformation.

You will work in a cross-functional Agile Scrum team delivering product features for a social services transformation. You will plan and execute product testing, automate repeatable tests, support deliverable completion, and contribute to client workshops and demonstrations. Working alongside client resources, designers, developers, the project Testing Centre of Excellence, and the test automation pod, you will help clarify requirements, drive solution acceptance, improve test reuse, and accelerate delivery.

• →Create and maintain product test plans that are aligned with requirements, product designs, acceptance criteria, and delivery priorities.
• →Design, prepare, and execute functional, regression, integration, end-to-end, and acceptance tests for product features.
• →Use the project’s automation framework and tools to automate reusable test scripts for ongoing execution.
• →Collaborate with the Testing Centre of Excellence and test automation pod to increase reuse, strengthen testing practices, and accelerate delivery through automation.
• →Use Azure DevOps to plan testing activities, manage test execution, maintain traceability, and raise and track defects.
• →Work with designers and developers to understand product behaviour, review implementation details, and ensure adequate test coverage.
• →Partner with client resources to clarify requirements, validate expected outcomes, and drive acceptance of delivered solutions.
• →Investigate, document, and triage defects with delivery team members, providing clear evidence and supporting timely resolution and retesting.
• →Support completion of team deliverables by communicating test progress, risks, dependencies, defects, and readiness.
• →Prepare for and contribute to client workshops, product demonstrations, and solution validation activities.
• →Participate actively in Agile Scrum ceremonies and contribute to continuous improvement of product quality and team delivery practices.
• →This role is in one of the following location (Mississauga/ Montreal) and will require on-site 3 days per week.

• Over 3 years of experience creating and executing product test plans in an Agile delivery environment.
• Hands-on experience with functional, regression, integration, end-to-end, and acceptance testing.
• Experience using test automation frameworks and tools to create and maintain reusable automated test scripts.
• Working knowledge of Azure DevOps for test planning, work management, traceability, and defect tracking.
• Ability to interpret requirements, user stories, acceptance criteria, and product designs and translate them into effective test coverage.
• Experience documenting, investigating, triaging, retesting, and communicating defects.
• Strong collaboration skills and experience working with client resources, designers, developers, testers, and automation specialists.
• Ability to communicate test status, quality risks, dependencies, and release readiness clearly.
• Must be eligible to obtain and maintain Reliability Clearance.
• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

• Experience testing solutions for government, public-sector, social services, or other regulated environments.
• Experience working with a testing Centre of Excellence or shared test automation team.
• Experience improving test reuse and delivery efficiency through automation.Knowledge of accessibility, security, privacy, and compliance considerations in product testing.
• Experience supporting large-scale digital transformation programs.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.