Front Desk Receptionist

Be the face of an agency that makes a difference in the lives of children and families every day. Our Front Desk Receptionist plays a vital role in creating a warm, professional, and welcoming environment for clients, families, and staff alike. If you’re detail-oriented, compassionate, and excel at multitasking, we invite you to bring your administrative skills and positive energy to our dedicated team. 

Responsibilities:

• Provide clerical, reception, and operational support duties in a fast-paced environment. 

• Present as the “face” of the agency and consistently maintain a professional and positive image. 

• Interact with children, families, and visitors with warmth and professionalism, ensuring each experience reflects our mission and values. 

• Handle confidential information with the highest degree of discretion and professionalism. 

• Accurately maintain and organize clinical records. 

• Perform efficient and accurate data entry with minimal error. 

• Manage front desk operations, including answering phones, greeting visitors, and directing inquiries appropriately
  
• Schedule and reschedule client appointments using established agency procedures. 

• Assist with general office duties and special projects as assigned.
   

• High school diploma or equivalent required; associate degree preferred. 

• Prior experience (at least 6 months) in a reception, clerical, or administrative support role, ideally in a healthcare or child-serving setting. 

• Strong organizational and time-management skills with the ability to handle multiple tasks effectively. 

• Excellent interpersonal, written, and verbal communication skills. 

• Proficient in Microsoft Office Suite and comfortable learning new systems. 
• Commitment to confidentiality, compassion, and teamwork.