Director Patient Accounts

Employment Type: Full Time, Permanent
Classification: Senior Officer Grade B (PN 71208)
Salary: $149,172 - $167,151 (Plus 12.5% Super)
Location: Village Creek, Kambah
Section: CHS CFO Division
Closing Date: 11th November 2026
 

What can we offer you: 

About the Role:

The Director, Patient Accounts leads Canberra Health Services' patient revenue function and provides strategic and operational leadership across all patient revenue services.

The Director oversees end-to-end revenue operations, including billing, invoicing, debt management, compliance and patient financial services, ensuring revenue processes are accurate, timely and aligned with Medicare, National Health Reform Agreement (NHRA) and legislative requirements. The role drives revenue performance through the development and implementation of revenue strategies, policies and business rules, while strengthening governance, assurance and internal control frameworks across the organisation.

As a key member of the Revenue and Financial Services leadership team, the Director provides expert advice to executives on revenue performance, regulatory changes, emerging risks and improvement opportunities. The role works collaboratively across clinical, operational and corporate areas to optimise revenue systems, support informed decision-making and enhance revenue outcomes across Canberra Health Services.

This is an opportunity to lead a critical function that supports financial sustainability, influences organisation-wide outcomes and drives strategic and operational improvement across Canberra Health Services.

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

To Apply: 

Please apply online by submitting a copy of your CV along with a 2-3 page written response to the Selection Criteria, listed in the Position Description. Please supply details of two referees. 

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision: creating exceptional health care together 
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Florence Young at 0403 167 779 or at Florence.Young@act.gov.au. 

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