Enterprise Learning India Operations CoE Hyd 172531 - Internal

Tech Apps Management Specialist Position Description Manages and maintains Enterprise Learning product training environments. This role will focus primarily on establishing training environments needed to support one of ADPs newest product acquired: ADP Workforce Suite (WFS). Job Responsibilities: Collaborate and obtain knowledge from individuals who currently support WFS training environments. Document procedures & job aids on usage of environments and all maintenance tasks associated with the environments. Perform all operational tasks identified. Examples may include Refreshes, Running Payrolls, updating data and managing user registrations. Configure and enable new features and/or data required to support EL Design. Support and troubleshoot any issues identified and work with identified teams through appropriate ticketing systems to reach resolution. Skills: Knowledge and experience with various ADP products. Flexible and able to adapt quickly and efficiently to learn and obtain knowledge needed to support WFS. Self-directed and a self-motivator. Great interpersonal and communication skills. Ability to collaborate and support others. Excellent problem-solving, organizational, and analytical skillsto assist with troubleshooting. Qualifications: 5+ years of implementation experience with ADP products. Prior experience with ADP Time products highly desired.
Shift:Service( 01:00 PM - 10:00 PM)
Skill:Implementation Analyst
JobCode:Environment Specialist
Grade/Level:G1L2
##LI-DNIOutstanding Verbal / written communication and presentation skills Strong interpersonal, conflict management and mentoring skills Good multitasking, prioritization, and time management skills Should be flexible with rotational shifts working in UK time zones Demonstrates behavior that promotes the values of the organization Collaborating with all internal resources at all levels to achieve shared goals and exceed expectations