Senior HR Technical Implementation Consultant

• Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Do you have a passion for triaging problems, removing project obstacles and sharing your knowledge to improve associate confidence and client quality?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this position, you'll leverage your technical experience and prioritization skills to support the Lyric Implementation associates in moving forward the critical projects. Your efforts will have direct impact on the day-to-day Lyric implementations, and both the associate and client experience. You will assist the leadership team in establishing the direction of daily activities, ensuring efficient operations in partnership with Lyric HCM Global Product and Technology and Enterprise Learning. This individual should be experienced in leading business processes and practices in HCM using the ADP Lyric HCM cloud technology and tooling needed to implement.

The nature of what you do every day will not change – your #1 goal is to successfully support the implementation of clients onto the Lyric HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide. There will be no shortage of learning opportunities, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You’ll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your metric, impact and project team sentiment will make you proud. We’ll also have a healthy dose of fun along the way. Not only can you find a career here, but friendships that last in a company that values inclusion.

• →Be a True Partner. Are you the ultimate relationship builder? You will partner with internal and external clients to truly understand their business and related needs, building long-term trust. You will become the most credible resource, focused on understanding the project needs and helping to deliver the configuration to succeed.
• →Collaborate and Connect. Looking for new ways to pique your business curiosity? You will stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. You will be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, service and GPT.
• →Think Like a Client, Act Like an Owner. Not afraid to be the owner of your domain? You will be confident in recommending and implementing the appropriate solutions to internal/external clients based on their unique needs and ADP's impressive HCM offerings. You will incorporate new processes, tools, and approaches when recommending an ADP solution.
• →Create and Innovate. Are you a champion of best practices and process improvement? You will adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to improve the business. You will be the driver of innovation by pioneering new initiatives and using your access to AI tools to enhance and drive efficiency in the work you do.

• →Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• →Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• →Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• →Continuously learn through ongoing training, development, and mentorship opportunities.
• →Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• →Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• →Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• →Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!