Director of Operations

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsible for developing and executing center-level strategic priorities that align with both corporate and regional system goals. This position leads center managers and teams to meet performance standards and deliver consumer-centric urgent and occupational services. This role ensures outstanding customer service and maintains respectful relationships with all stakeholders. In addition, this position oversees the operational efficiency and effectiveness of the centers. This role collaborates with various departments to support the overall mission.

• Actively promotes team building, employee engagement, patient satisfaction, and a culture of safety for employees and patients, developing and maintaining a highly engaged workforce.
• Facilitates and maintains relationships with corporate clients and their employees.
• Provides leadership and oversight for day-to-day operations through center managers to foster mission and culture, maintain operational standards, and achieve performance benchmarks.
• Demonstrates competency in expected leadership standards, including communication, organization, production, team building, innovation, staff development, and role modeling.
• Supports clinical performance improvement activities and contributes to the overall improvement of the organization.
• Collaborates with operations and facilities team leaders to ensure alignment with strategic plans.
• Assists in the development of annual operating and capital budgets to meet program needs and aligns center budgets with the organization’s fiscal goals. Participates in process and performance improvement and assists in developing action plans to improve patient care and essential processes, including staffing effectiveness.
• Actively participates in decision-making committees at all levels, resulting in performance improvements.
• Embraces and seeks continual learning and improvement for self and employees. Serves as a community resource for center-related information.
• Responds to the needs of patients and clients and takes necessary action to ensure efficient, quality, and compassionate patient care.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.