Executive Director, ACMO, Clinical Services

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Partner with C-suite executives, system leadership, physicians, and operational leaders to monitor organizational performance, identify opportunities for improvement, and advance strategic priorities.

• Lead the development, implementation, and standardization of system-wide processes, programs, and operational best practices across assigned areas of responsibility.

• Support data-driven decision-making through the development of dashboards, scorecards, reporting tools, and feedback mechanisms that promote transparency and accountability.

• Participate in and influence system-wide initiatives, committees, and workgroups to drive critical decisions, prioritization efforts, and performance improvement strategies.

• Collaborate with executive leadership councils and key stakeholders to build consensus and advance strategic initiatives aligned with organizational goals.

• Ensure departments under scope of responsibility deliver exceptional service and maintain high standards for internal and external customer satisfaction.

• Provide leadership to ensure teams are appropriately staffed, trained, and operating in alignment with industry best practices and innovative care delivery models.

• Collaborate with Care Management leadership on strategic planning and initiatives that improve patient throughput, patient experience, and operational outcomes.

• Monitor Care Management performance metrics and scorecards, identify barriers to success, and support implementation of corrective actions and performance improvement efforts.

• Partner with Care Management, Utilization Management, Clinical Documentation Integrity (CDI), physicians, and operational leaders to optimize patient flow, clinical outcomes, and resource utilization.

• Provide oversight and leadership for initiatives that ensure appropriate patient status determination, regulatory compliance, and effective utilization management practices.

• Support CDI strategy and operations to improve the accuracy, completeness, and quality of physician documentation while optimizing reimbursement, quality outcomes, length of stay, and case mix index performance.

• Develop and maintain strong relationships with campus and system leaders to advance physician engagement, documentation improvement, and clinical performance initiatives.

• Partner with hospitalist leaders and physician groups to optimize multidisciplinary rounding practices, reduce length of stay, improve patient throughput, and enhance the patient experience.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrates personal accountability, integrity, and commitment to AdventHealth’s mission, values, ethics, and service standards while maintaining a focus on continuous personal and professional development. [Required]
• Applies strong business acumen, healthcare operational knowledge, and strategic thinking to translate organizational objectives into actionable plans that drive clinical, operational, and financial performance. [Required]
• Builds collaborative relationships and effectively influences stakeholders at all levels, including executive leadership, through exceptional communication, presentation, and interpersonal skills. [Required]
• Utilizes analytical thinking, data-driven decision-making, and sound judgment to evaluate challenges, identify solutions, and implement innovative approaches that improve organizational performance. [Required]
• Leads organizational change by aligning initiatives with strategic goals, developing structured implementation plans, and fostering engagement, adaptability, and adoption across teams. [Required]
• Develops organizational capability through mentorship, coaching, succession planning, leadership development, and the cultivation and sharing of subject matter expertise and industry best practices. [Required]

• Doctorate [Required]
• Master’s [Preferred]

• Graduation from an accredited school of medicine (MD) or osteopathic medicine (DO)
• Masters in business administration, healthcare administration or related field

• Experience as a Physician advisor and CDI in a large complex, or regional health system.

• N/A

• Doctor of Osteopathic Medicine (DO) [Required] OR Medical Doctor (MD) [Required]
• American Board of Medical Specialties (ABMS) [Preferred]

Physical Requirements - https://tinyurl.com/49cf4xnf

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.