High Reliability Unit Culture Architect

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Streamlines processes to align with the High-Reliability Framework domains of Leadership, Culture, Knowledge, and Learning Systems.
• Innovates and collaborates in the design, development, implementation, and maintenance of High-Reliability training and the High-Reliability Culture Program.
• Works with the operational team to implement the framework for high-reliability healthcare in work units throughout the organization.
• Identifies best practices and shares them across the care continuum.
• Applies change management principles for successful participation and achievement of initiatives.
• Identifies and assesses areas of opportunity within each market and makes recommendations for improvement.
• Provides support for local implementation and evaluation of the High-Reliability Culture program.
• Collaborates and communicates effectively with facility leaders to ensure success.
• Mentors and supports the training of facility leaders and staff on Digital Learning Boards (DLB), High-Reliability Culture, High-Reliability Organization (HRO) concepts, and process improvement.
• Influences facilitators, leadership, and frontline staff to facilitate understanding of their role in creating a Just Culture to achieve high reliability.
• Supports clinical program development for each segment of the High-Reliability Culture program, including standardization of Safety Huddles and implementation of digital learning boards.
• Supports development and deployment of training materials for the High-Reliability Culture program.
• Performs other duties as assigned.

• Demonstrates strong written and verbal communication skills with the ability to motivate others toward common objectives. [Required]
• Strong organizational skills with the ability to manage multiple initiatives. [Required]
• Demonstrates knowledge and use of effective performance improvement and change management techniques with the ability to lead the implementation of new models and ensure the goals are achieved. [Required]
• Demonstrates exceptional analytical and process-oriented skills in assessing an organization’s performance. [Required]
• Strong skills in MS Office Suite (Teams, Word, Excel, PowerPoint) and web-based applications. [Required]
• Exercises sound judgment while coaching local managers on how to navigate barriers to achieve success and encourage independent problem-solving. [Required]
• Create internal strengths in Units to allow them to sustain and grow their expertise using DLBs and applying HRO Principles to everyday activities. [Required]
• Highly engaged, energetic, and focused. [Required]
• Ability to understand major objectives and break them down into meaningful action steps. [Required]
• Able to work independently, shows initiative, acts proactively to address issues or concerns, and is able to meet timelines. [Required]
• Strong interpersonal skills with the ability to communicate and collaborate well with team members at all levels of the organization. [Required]
• Microsoft Office (Outlook, Excel, PowerPoint, and Word) [Required]

• Bachelor's [Required]
• Master's [Preferred]

• in nursing or allied health-related field

• 2+ years of healthcare leadership experience [Required]
• 2+ years of process improvement or change management experience [Required]
• 5+ years in a healthcare organization [Required]
• Experience in presenting before an audience and adapting their communication style to the audience [Required]

• N/A

• Registered Nurse (RN) [Required] OR Occupational Therapist (OT) [Required] OR Physical Therapist (PT) [Required] OR Physical Therapy Assistant (PTA) [Required] OR Speech Language Pathologist (SLP) [Required]
• Certified Professional in Patient Safety (CPPS) [Required] OR Certified Professional in Healthcare Quality (CPHQ) [Required] OR Change Management Certification (PROSCI) [Required] OR Lean Bronze Certification [Required] OR Six Sigma Green Belt Certification (CSSGB) [Required] 

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.