Hospice Referral Specialist

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Hours : Monday -Friday 8am -4:30pm, Every other weekend.

Location: Our Hinsdale Hospice Office - 119 E Ogden Ave

• Provides telephonic support to patient referral sources to initiate patient admission.

• Documents patient demographic information, condition, referral source, and other pertinent data in electronic medical records.

• Dispatches nurses, such as Admissions Nurses or Hospital Liaison Nurses, to assess patients and begin the admission process.

• Updates and checks nurse schedules frequently to ensure appropriate appointments are being scheduled.

• Communicates information to and from nurses regarding patient status and updates patient records accordingly.

• Coordinates with nursing staff to facilitate patient admissions and ensure timely service delivery.

• Maintains effective communication with patients, families, and healthcare providers throughout the admission process.

• Orders special equipment or supplies as requested by the nursing staff.

• Tracks and updates pending patient admissions by contacting patients or referral sources to schedule nurse visits.

• Participates in staff meetings, department meetings, in-services, and other related activities.

• Attends educational and developmental seminars and meetings as deemed appropriate.

• Creates daily reports and communicates new patient admissions and referral outcomes to relevant individuals.

• Obtains consents or provides information to patients' family members as needed.

• Performs other duties as assigned.

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]

• Knowledge of electronic medical record. [Required]

• Ability to complete hospice Orientation and Training, as necessary. [Required]

• Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]

• Knowledge of medical terminology. [Required]

• Ability to think critically regarding admission process. [Required]

• High School Grad or Equiv [Required]

• Associate [Preferred]

• N/A

• 3+ of administrative or clerical experience [Required]

• Healthcare experience, call center experience or related [Preferred]

• N/A

• N/A

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.