Imaging Coordinator

Day (United States of America)

3100 E FLETCHER AVE

TAMPA

Florida

33613

Coordinates workflow for all radiology modalities, continuously reviewing patient wait times, satisfaction, and communication with radiologists. Ensures accuracy of scheduled appointments and proper outpatient preparation for radiographic tests. Collaborates and communicates successfully with entities outside the hospital and acts as a positive representative of the hospital to the community. Schedules special procedures with physicians and physician office staff via phone and fax. Reviews tentative schedules and consults with Modality Leader, Lead Nurse, Admissions, radiologists, and others to address scheduling impacts. Consults with Director, Lead RN, Radiologist, and Modality Leaders regarding schedule conflicts, concerns, or requests outside established policy. Communicates with designated departments for add-on cases if patients are not yet admitted and send reservations within established timeframes. Monitors, provides feedback, develops, and implements process improvement workflows with Director approval. Assists Radiology Director, Manager, Supervisor, Leads, and Staff Members with projects and duties as needed. Other duties as assigned. Provides front-desk support to minimize wait times and resolves customer service issues by checking in patients and addressing front-line service concerns. Performs records release of radiology films and reports to patients or other medical facilities, ensuring HIPAA compliance. Monitors, coordinates, and communicates strategic objectives of the radiology department and confirm outpatient appointments.Knowledge, Skills, and Abilities:
• Effective oral and written communication skills with customer service skills. [Required]
• High level of attention to detail and organization. [Required]
• Must be able to use own judgment and initiative to resolve immediate and urgent problems and expedite patient care as needed. [Required]
• Must be able to interact and deal with challenging situations in dealing with patients and families in a tactful, calm and professional manner that invites cooperation and communication. [Required]
• Ability to maintain required level of confidentiality. [Required]
• Knowledge of medical terminology. [Required]
• Ability to type and perform order entry on HIS System, as well as retrieve information. [Required]
• Proficient in use of all Microsoft Office products including Word, Excel, PowerPoint and knowledge of PACS preferred. [Preferred]
• Knowledge of PowerScribe [Preferred]
• Knowledge of PowerShare [Preferred]
• Patient transport knowledge [Preferred]

Education:
• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:
• 2+ radiology services or equivalent medical office experience [Required]

Additional Information:
• N/A

Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

$17.11 - $27.38