Pre-Access Authorization Consumer Access Specialist

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Obtains prior authorization or pre-certification of services for payment by insurance companies, including CMS and state programs.
• Submits clinical documentation for approval to payors and ensures medical necessity criteria are met.
• Acts as a liaison with the clinical care team to ensure compliance with payer guidelines.
• Participates in clinical performance improvement initiatives related to documentation and quality utilization.
• Coordinates communication between business and clinical operations. Distributes information to ancillary departments and verifies eligibility and benefits as needed.
• Accurately documents prior authorization information in EMR and other systems. Communicates with physician offices regarding the status of requests.
• Ensures all scheduled testing meets Medicare medical necessity standards. Obtains patient demographic and insurance information from new patients and enters it into the computer.
• Treats patients and their families with respect and dignity while ensuring confidentiality of patients’ records.
• Provides information about patient rights and HIPAA.
• Other duties as assigned.

• Validation [Required]

• High School Grad or Equiv [Required]

• or GED

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.