Service Sourcing Manager

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Taking the lead to manage the negotiation and business relationships development with external Service Supplier companies you build effective and profitable agreements transforming broad concepts into structured Strategic Services Suppliers Management Program.

You are a key player to contribute to the solution design of local/multi-national and multi-partner projects involving Agilent partnership with Service Supplier companies for complex, high impact client agreements.

Furthermore, you will support the program managers to provide consistent and up to date program processes, documentation, trainings, contracts & exhibits in assigned territory for Strategic Service Sourcing.

Your key responsibilities:

Supplier Management

• Mainly support tactical sourcing for Enterprise Service business.
• Conduct Service Supplier selection and negotiations to assure best Service Level Agreement and financial margin improvements.
• Lead in negotiating and developing business relationships with Service Providers
• Analyse suppliers' performance and conduct regular suppliers' evaluation reviews, involving Service Management as required.
• Work closely with Regional and Country legal/compliance teams, act as local contact to ensure the Service Suppliers working legal/compliance practices are up to date, communicated and in place.
• Ensure full legal compliance and alignment with Region, Sub Region or Country agreed strategy.
• Contribute to competitive Supplier tender events at all levels of complexity, work with Service Sales and Project Managers, maintain service providers' services/products/prices data.
• Management of service suppliers program processes, documentation, data, contracts & exhibits in assigned territory.

We are looking for an engaging individual with a real passion for customer satisfaction and the following:

- Bachelor's or Master's Degree or equivalent.

- Typically, at least 1-2+ years relevant experience.

- Experience in procurement / supplier management is plus

- Fluency in English and Japanese language 
 

On a personal level, you are a customer focused, solution oriented and business savvy. You also have great communications skills to interact with a lot of stakeholders and are able to multitask to work with different projects concurrently.