Senior Business Analyst

• Lead business analysis activities across complex initiatives, ensuring clear requirements, informed decisions and successful delivery outcomes
• Partner with stakeholders across business and technology teams to identify opportunities, align priorities and deliver customer-focused solutions
• Facilitate workshops and discussions that uncover needs, build shared understanding and move initiatives forward with confidence
• Influence decision making through structured analysis, insights and recommendations that support organisational objectives
• Strengthen delivery performance by providing guidance, effort estimates and collaboration across cross-functional teams
• Drive continuous improvement by enhancing processes, practices and tools that increase quality, efficiency and value delivery

• You have strong experience leading business analysis activities across complex projects, programmes or transformation initiatives
• You bring the ability to communicate complex ideas clearly and build alignment with a broad range of business and technology stakeholders
• You have a collaborative approach and enjoy building trusted relationships that help teams achieve shared outcomes
• You bring strong analytical and problem-solving skills, using structured thinking to turn business needs into practical solutions
• You have experience working within agile, lean or other delivery frameworks and can adapt to changing priorities and environments
• You may also have a qualification in Business, Information Technology or a related field, along with business analysis or agile certifications such as IIBA, CBAP or similar credentials
• You will bring experience leveraging AI tools , agents, and automation capabilities to enhance business analysis outcomes, including requirements elicitation, process analysis, stakeholder engagement, solution design, and documentation. Demonstrated ability to identify, assess, and implement AI-driven opportunities that deliver measurable business value.

At AIA, your skills in technology, data, and analytics are more than technical expertise, they’re the foundation for creating Healthier, Longer, Better Lives. In return for your contribution, we offer a dynamic environment where innovation thrives, flexible ways of working, and opportunities to lead digital transformation at scale. You’ll have access to cutting-edge tools, continuous learning programs, and a collaborative culture that values curiosity and creativity. Together, we’ll design smarter solutions, unlock insights, and build digital experiences that make a real difference for millions of people across Asia-Pacific.

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at nz.talentacquisition@aia.com.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

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