Member of Technical Staff - Data Center Facility Operations

ai& is a new global AI technology company dedicated to meeting the world's growing demand for AI. Our vision is twofold: to serve as a premier AI lab specializing in localization, and to act as a global infrastructure and compute provider. We are building a unified, optimized global platform that integrates next-generation data centers and infrastructure, heterogeneous compute serving, and advanced model services. We believe that the most effective way to build and scale AI is to own the stack from top to bottom.

At ai&, we empower small teams with the autonomy needed to tackle significant challenges. Our approach is to deconstruct large problems into manageable components and solve complex issues collaboratively. We seek highly motivated, mission-driven individuals who demonstrate strong personal agency. We value curiosity as the foundation of talent, and we are looking for people eager to develop alongside our evolving technology and expanding business.

We are actively hiring worldwide, with presence in Tokyo, SF, Austin, and Toronto. We are more than happy to meet exceptional talent where they are.

As our Data Center Facility Operations lead, you are responsible for the physical reliability and performance of ai&'s compute infrastructure in Japan. This is an execution-heavy role. You will manage the mechanical, electrical, and cooling systems that keep our high-density GPU clusters operational, own and operate the NOC for our Japan footprint, and be the person who ensures nothing reaches our compute fleet without being caught and addressed first.

You are not just overseeing a facility. You are running it. You will define the operational processes, build the monitoring stack, execute to strict SLAs, and be accountable for the uptime of some of the most demanding compute environments in the world. The ideal candidate has deep hands-on experience with mission-critical data center systems, specific expertise in high-density and liquid cooling environments, NOC operations experience, and the bilingual fluency to operate effectively in Japan while coordinating with a global team.

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• Advanced Facility Operations Experience 10 or more years of hands-on experience in data center facility operations with deep knowledge of mission-critical electrical and mechanical systems.

• NOC Operations Experience Experience standing up or running a NOC in a data center or critical infrastructure environment. You know how to build monitoring workflows, alert thresholds, escalation paths, and shift handover processes. You have managed major incidents from the room and you know how to keep things moving when they go wrong.

• AI & HPC Infrastructure Experience Direct experience with high-density compute environments of 30kW or more per rack. You understand the unique thermal and power challenges of AI workloads at scale.

• Liquid Cooling Expertise Hands-on experience with liquid cooling technologies including direct-to-chip, immersion, and RDHx. You understand the infrastructure required to support them and the failure modes to watch for.

• Japan Operations Track Record Experience operating data center sites in Japan. You can navigate local building codes, utility relationships, and regulatory requirements while coordinating with a global team.

• Bilingual Technical Fluency Professional fluency in Japanese and English is required.

• Great Team Spirit A mission-driven approach to operations, valuing clear communication, hands-on execution, and collective success over individual silos.