Catering Lead

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

The incumbent will be responsible to lead and plan operational activities associated with catering services in line with Air North procedures and policies.  This position will oversee daily catering operations and monitor catering staff while maintaining a positive and professional demeanor. 

Key Duties and Responsibilities:

• Prepare flights ahead of time, monitoring passenger special requirements, and dispatching flights in a timely manner; ensure on-time performance (OTP)
• Monitor catering email, ensuring that flight or aircraft changes are updated and current
• Manage daily HACCP entries including receiving, cooking, and cooling temperatures
• Ensure daily meal production follows daily specifications and quantities, and reduces food waste
• Ensure a daily tailgate is completed identifying prep positions and cleaning schedules with both morning and afternoon staff
• Provide encouragement and guidance to fellow staff members
• Contribute to development and completion of corporate event menus and staff events

Must haves:

• Minimum Grade 12 diploma or equivalent
• Valad Class 5 Driver’s License with a clean abstract
• Leadership experience
• Minimum 3 years of commercial kitchen operations and baking experience
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Food Safe Level 1 certificate
• Experience operating a 5-ton truck

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call