Workplace Experience - Healthcare Sites Development Manager

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

Set the vision

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  Define and carry the vision and strategy for Prévenir's sites from day one: site model, technical and experience standards, and a 2–3 year real-estate roadmap, alongship Prévenir's and Alan's leadership and kept up to date as the plan evolves

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  Bring innovation: test new centre formats (shared, modular or temporary sites), and have a smart use of AI to make each opening faster, cheaper and better for HPs and patients

Open and build new sites

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  Find and technically qualify new sites: define search criteria with the Occupational Health team, visit candidate sites, and give a clear go / no-go recommendation with an estimated cost

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  Open small centres inside ready-to-operate sites: check that the host site works for medical use, agree the terms with the host operator (services, charges, service levels, who does what), do the light set-up and prepare the opening

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  Prepare and negotiate leases with Legal and Finance, and be the single operational point of contact for landlords, architects and vendors

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  When relevant, lead fit-out works end to end: brief and manage architects, project managers and contractors, plan backwards from the opening date, secure administrative and safety authorisations, manage acceptance and close snags

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  Contribute to the rent vs buy thinking by providing technical due diligence on any potential acquisition (condition of the building, works to expect, regulatory constraints, running costs)

Make every centre medical-ready, unique, safe and healthy

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  Make every site ready for patients: consultation rooms, patient flows, confidentiality (acoustics), hygiene and cleaning, medical waste, hand-washing points, IT / network and badge access set up with the IT team

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  Own the safety and security of every centre, for patients, HPs and visitors: access control, intrusion alarms and video surveillance where relevant (in line with GDPR), fire safety, evacuation procedures and drills, first-aid kits and defibrillators where required, and clear procedures for incidents and for HPs working alone

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  Put prevention at the heart of the run: identify the main risk areas of each centre (fire safety, HVAC and air quality, water, electrical, access control), build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep each site's safety register up to date

Run the centres day to day

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  Run the day-to-day for existing and new centres with the center managers (ASSTs): sort and diagnose requests, fix what can be fixed, send the rest to the right contractor, and follow each intervention until it is done and checked

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  Own the logistical run of the centres in partnership with the center managers: supplies, snacks, mail, printing, small furniture and IT equipment, access and badges, cleaning. Agree a clear split of who does what and give them simple routines, checklists and documentation so they become autonomous

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  Create and keep alive the Prévenir spirit in every centre, as the Workplace team does for Alan its own offices: a welcoming, consistent and on-brand place for HPs, ASSTs and patients, using their feedback to keep improving it

Manage vendors, budgets and playbooks

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  Build a standard vendor panel (maintenance, fire safety, cleaning, medical waste, access control, furniture) with SLAs, penalties and exit terms. Run tenders and invoice checks, and reuse contracts across sites

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  Own the budget with Finance and the Occupational Health team: capex (fit-out, equipment, furniture) and opex (rent, charges, maintenance) per site, monthly follow-up, and realistic figures to feed the medical centres business model

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  Track, improve and document: run a simple dashboard (open requests, intervention times, openings progress, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write the opening playbook and technical checklist reused for each new site

Be a full member of the Workplace team

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  Take part in the team's rituals and priorities, work with Alan's Workplace scope and join the on-call rotation (daily Office Management tasks)

• A vision and a 2–3 year real-estate roadmap for Prévenir's sites are shared and approved by Prévenir's leadership and Alan within the first 3 months, and kept up to date

• Existing centres are under control: contracts, leases, mandatory checks, equipment, open requests and risks are mapped and documented, with no missed regulatory check or expired contract

• Preventive maintenance plans and safety registers are live on every centre, with at least 3 prevention areas identified, each with an action plan and KPIs

• One single channel logs and tracks requests from the centres, each with an owner and a deadline; resolution time is measured and decreasing; a dashboard tracks requests, openings and budget; at least 3 recurring tasks are automated

• The new centres planned for 2027 open on time, with safety, accessibility and authorisations validated before the first patient and a budget under control

• A replicable opening playbook, a building technical checklist, a standard vendor panel and standard contract templates are in place and reused across sites

• Every centre feels like Prévenir, is safe and secure (access control, alarms and emergency procedures in place and tested, drills done on time), and is healthy.

• At least one innovation (new centre format, building tech or AI use case) has been tested in a centre, with clear results on cost, speed or HP and patient experience

• A multi-site Facility / Technical Manager (6–10 years of experience) in a network of regulated, public-access sites: clinics, medical or radiology centres, labs, dental or health-centre networks, nurseries, fitness, retail networks

• A real-estate project manager in charge of network expansion and site openings, with a real sensitivity to the run

• A head of technical services of a clinic or private hospital who wants to move to a growth environment

• A works / fit-out project manager (chef de projet travaux, maîtrise d'ouvrage) with strong ERP experience and some maintenance and run exposure

• A site or contract manager at an FM service provider (healthcare accounts) who wants to move in-house, or a Workplace / Facility Manager in a scale-up who has led several office openings or moves

• Solid technical understanding of buildings: HVAC, electrical, plumbing, fire safety systems, doors and access control, and the ability to challenge a technician or an architect

• Proven experience of opening or fitting out sites: works follow-up with architects, project managers and contractors, planning, acceptance, snags

• Knowledge of the French regulatory framework for public-access buildings (ERP classification, safety commission, works authorisation, accessibility, mandatory periodic checks, safety register)

• Good knowledge of site safety and security: access control, intrusion alarms, video surveillance (and related GDPR rules), evacuation and emergency procedures, incident management

• Lease and landlord management: you can read a lease, understand who pays and does what, and negotiate with landlords and agents

• Proven vendor and contract management (SLAs, penalties, price indexation, tenders, invoice control) and budget ownership (capex / opex per site, total cost of ownership)

• Project management of several sites in parallel, with strong prioritisation, including urgent incidents

• Ability to work with senior and varied stakeholders: HPs and doctors, directors, Legal, Finance, IT, landlords, architects

• Senior enough to set a vision and a strategy, and to carry and defend it with Prévenir's leadership and Alan, with a start-up mindset: frugal, fast, comfortable building from scratch with changing priorities, and happy to be hands-on

• Exceptional communication in French (fluent) and professional English

• A member-first mindset: you think about the HP, patient and Alaner experience, not the process

• Appetite for digital tools, AI and basic automation to reduce repetitive work, and the ability to document in a way the whole team and AI agents can leverage

• Mobility across Île-de-France (Paris, 77, 92, 95 and more)

• Visionary and hands-on, autonomous and proactive, at ease with ambiguity while the plan (number of sites, rent vs buy, timing) is still evolving, calm when things don't go as planned, and discreet and respectful of the medical environment

• Experience of medical, paramedical or health-related sites (centres de santé, clinics, labs), including ERP type U requirements

• A technical diploma or certification (BTS / DUT in building maintenance or energy, SSIAP) and electrical habilitation

• Experience of a technical due diligence on a building purchase, or of a sale-and-leaseback / long-lease structure

• Experience with indoor air quality or energy-efficiency projects

• Experience using a CMMS / GMAO tool, or building one with no-code tools

• Extensive experience leveraging AI to build scalable processes or automate recurring tasks

• Prior experience in a high-growth company or scale-up, ideally in a network-expansion context
  

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.