Manager I, Surgical General Field Sales & Account Management

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Manager I, Surgical General Field Sales & Account Management (Professional Path), is primarily responsible for managing local accounts and mentoring a small team. You will build and extend relationships with key Surgical accounts to achieve sales targets, develop customer strategies, and create action plans aligned with account objectives.

Specifics Include:

• Manage local account relationships, often leading a small team or specific accounts
• Foster and maintain long-term business relationships with key accounts to achieve sales targets and understand customer challenges
• Drive sales, promotion, and development in designated accounts to meet commercial goals
• Create customer development strategies and dedicated account management action plans
• Expand relationships with existing customers by proposing solutions that meet their needs
• Lead the sales operations plan to achieve sales and performance targets
• Prepare strategies and tactical plans, providing strategic input for accounts
• Prepare and negotiate contracts, guiding company initiatives for targeted accounts
• Analyze market situations, including competitive intelligence on key accounts and competitors
• Contribute to stakeholder mapping, segmentation, and profiling, providing data for the Alcon Customer Relationship Management system
• Organize customer events and programs with marketing/medical departments
• Promote and sell products across multiple sales channels
• Establish and implement a sales/business plan for a designated client base
• Mentor and coach junior sales associates, developing an effective sales team through training and coachingAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.

Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role.