Public Safety Shift Supervisor

Reporting to the Director of Public Safety, the Public Safety Supervisor (PSS) is responsible for the operation, supervision, and administration of campus safety efforts at Alfred University. The Public Safety Supervisor has direct supervision of all shifts, Public Safety Officers, and staff for the Department of Public Safety. The PSS conducts active and regular patrols of campus grounds and buildings in uniform on foot and/or by bike to ensure the effective and efficient execution of the mission of the department in providing a safe and secure environment for individuals and property at the University. Additionally, the PSS performs initial investigations of incidents and reported crime and communicates information to the Director of Public Safety and/or the Vice President for Student Experience. The PSS makes accurate and timely written reports of all activity, responds to emergencies, problems, and complaints, and conducts special duties as assigned. The PSS manages Alfred University’s Public Safety Department by providing guidance and direction to officers and staff in the implementation of policies, procedures, and general orders and responds efficiently and effectively to all situations that impact the AU community, including parking and transportation, the development and implementation of the Integrated Contingency Plan for the safety and security of students, staff, faculty, and visitors of our Alfred University Campus.  The PSS will aid in recruitment, hiring and training new Public Safety Officers as well as supervision, training, and scheduling of all Public Safety Officers. The PSS is an on-call member of the Department of Public Safety, responding to campus calls and emergencies as needed. The PSS will participate in student conduct investigations and hearings as needed and serve on various campus wide committees as directed by the Director. In the absence of the Director, the PSS will act in a leadership role, directing the department as necessary.   

Rate:$22.25-$23.54, 35hrs/week

Essential Functions:
Under the direction of the Director of Public Safety, plan, organize and direct various aspects of the Department of Public Safety, including, but not limited to: 

• Manages the daily operations of the Department of Public Safety which operates on a 24/7 basis.
• Supervises the on-duty Public Safety Officers.
• Properly assess the needs of the University as it pertains to Public Safety and assign duties accordingly.
• Ensure that Public Safety Officers understand policy and procedure and execute assignments accordingly.
• Efficiently perform various administrative duties, such as monitoring scheduling of Public Safety Officers, compiling statistics, and reviewing reports.
• Be proficient in the use of various systems and software such as monitoring camera system, access control, fire and trouble alarms and parking citation system.
• Proficient in the use of various computer systems and software, such as Microsoft Word, Excel, Google forms and spreadsheets and calendar and event database.
• Contact the Director of Public Safety, Dean for Student Experience and/or Vice President for Student Experience when necessary and be prepared to provide clear and concise information and details regarding particular incidents or situations.
• Be always visible and alert.
• Greet all guests, visitors, and community members politely and professionally in passing.
• Patrol grounds and buildings in assigned area, occupied or vacant, to deter and detect criminal activity, security breaches, safety hazards maintenance problems and enforce the rules of the University.
• Respond to reported incidents and calls for service, takes necessary action appropriate for the situation according to guidelines established by the University and departmental policies and procedures.
• Assist victims of crimes with making a police complaint, as desired or required.
• Lock and unlock buildings and rooms according to schedules, authorization lists and upon request.
• Write and submit complete, detailed, legible, and accurate reports in a timely manner, concerning incidents, accidents and calls for service.
• Enforce campus parking regulations. Direct vehicle and pedestrian traffic, provide information and directions, arrange assistance for motorists with mechanical problems, issue parking tickets and arrange towing of vehicles as necessary.
• Assist University officials, law enforcement agencies, fire, and other public safety officials in the performance of those duties in maintaining public safety on the campus.
• Attend and participate in department meetings.
• Complete training programs when scheduled, including programs held during regularly scheduled hours and outside regularly scheduled hours. Some training programs may require travel.
• Be available for additional work assignments outside regularly scheduled shifts, which may include security for special events, athletic contests, manpower shortages and weather/disaster emergencies.
• Other tasks as assigned by the Director of Public Safety and/or the Vice President for Student Experience.
• Aid in the recruitment, hiring, and training qualified Public Safety Officers.
• Aid in the retention of our Public Safety Officers.
• Develop and implement pre-service, annual in-service, and other ongoing career development for Public Safety staff.
• Maintaining policy standards and operational procedures that provide consistent uniformity and interoperability of personnel and equipment for the Department of Public Safety.
• Assist with the coordination of student guard staffing.
• Responsible for communicating with students and parents during campus visits to promote the safety and security aspect of Alfred University.
• Lead or participate in discussion forums regarding campus safety programs.
• As a critical member of the Emergency Response Team, respond to crises as needed and assist in planning of emergency response procedures.
• Participate in Student Experience meetings, in-service training and other activities as assigned.
• Participate in national, regional, and state opportunities for professional development as needed.
• Conduct ongoing assessments of the University’s physical security and emergency management systems and recommend additions and/or improvements to that technology (e.g., cameras, card access, public address systems, etc.) to school leadership.
• Maintain a working relationship with local police, state and county agencies, fire, and other safety and security-related organizations to ensure their assistance when responding to incidents.
• Respond to requests from departments regarding safety and security matters and assessing their work areas for appropriate measures to take in the event of an emergency.

Other Duteis & Responsibilities:

• Available for 24/7 365 on call response
• Ensures subordinates are present and accounted for by the maintenance of work schedules.
• Provides quality leadership through example.
• Ensuring Public Safety Officers follow University policies.
• Provide supervision and guidance for subordinates to complete operational assignments.
• Aid in writing new policies and procedures as they may be necessary.
• Oversee and manage safety operations, communications, dispatch operations, and public safety patrol operations.
• Foster inclusivity and empower the Department of Public Safety to be compassionate, responsive, and caring.
• Sustain and evolve relationships with campus programs and initiatives to build trust between Public Safety and the campus community.
• Serve on university committees and assist with university-wide initiatives as directed by the Director of Public Safety.
• Maintain a safe working environment within and around campus facilities and associated equipment.
• Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people’s lives.
• Supports and assists in creating an evolving culture of mentoring and rich engagement opportunities for faculty, staff, and students.
• Maintains a commitment to diversity, equity and inclusion and a high degree of cultural competence and respect for a wide range of identities and experiences, therefore welcoming and supporting all faculty, staff and students and expanding access to the AU experience.
• Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, obtaining Safety Data Sheet (SDS) information pertaining to any hazards associated with their work environment.
• Participates in all required assigned training, including safety training and will comply with safety rules, regulations, and protocols.
• Effective written and oral communication skills.
• Contributes to the overall success of the University by performing other duties as assigned.

Qualiftications-Education & Experience, Skills & Abilities:

• Formal Education:
  • The Public Safety Supervisor will hold a High school diploma or GED. NYS Licensed Security Guard and must remain licensed for employment. PSS must be of the highest character, possess excellent written and verbal skills, be able to work in a diverse environment.
• Preferred:
  • Associate’s degree in criminal justice, related discipline or specialized training in security and safety, or two years security experience in a university, or institutional setting. Police or Peace officer experience with certified academy training is preferred.
• Experience:
  • The Public Safety Supervisor must have prior experience in higher education law enforcement or Campus Public Safety/Student Affairs. Must be able to manage and direct a staff of NYS Certified Public Safety Officers/Security Guards, and internal staff, to effectively maintain competent 24/7 coverage in a university setting. The PSS must possess excellent interpersonal skills and have a working knowledge of technology used in the profession. NYS Security, NIMS/ICS, CPR/AED certification required. Preferred qualifications include working knowledge of the Jeanne Clery Disclosure of Campus Security and Campus Crime Statistics Act. Training available for the right/fit candidate.

Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Personal Protective Equipment must be worn when required.  A respiratory function test and the ability to use respirators may be required.  Stairs and uneven surfaces may be present; artificial lifts, etc., may or may not be available.  The position may require the incumbent to walk outdoors in all types of weather to other buildings or offices located on the campus.  The Campus is in an area that contains numerous hills and slopes and may not always be fully accessible for mobility-impaired individuals.

About Alfred University:
Lighting the way for students since 1836. “We've always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor, and community have made us a unique kind of leader since 1836.”

Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest coeducational college in the United States as well as one of the earliest nineteenth-century colleges to have enrolled African American and Native American students. It has a long-standing history of educating socially conscious students who make a difference in their professions and their communities.

Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232-acre campus located in an idyllic, creative valley in Western New York.
 

Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.