Process Improvement & Standards Manager

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. 

The Process Improvement & Standards Manager will lead a cross-functional team of data analysts and Lean/change specialists to accelerate business performance through aligned metrics, disciplined problem solving, and sustainable process improvement. This role is responsible for building a robust, cascading scorecard that flows from Business Operations Leadership to individual contributors; creating and sustaining a prioritized pipeline of analytics and improvement projects; rolling out Leader Standard Work across Business Operations; facilitating Rapid Improvement Events (RIEs), Kaizen events and problem-solving training; and coaching the team and business leaders through improvement projects to ensure results are delivered and sustained.

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  Support functional value stream analyses, staffing models, process improvements and work optimization as needed.

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  Ensure all activities meet corporate EH&S and compliance requirements.

• Define, design and implement a single, robust performance scorecard framework that cascades Business Operations Leadership goals through senior leaders to front-line teams and individual contributors.

• Translate strategic objectives into measurable KPIs, targets and behaviors; ensure owners and cadences are defined for all metrics.

• Build dashboards and visual management (digital and/or physical) to make performance transparent at all levels.

• Establish data governance and metric definitions to ensure one version of truth.

• Create and manage a prioritized pipeline of analytics and improvement projects aligned to strategic priorities (cost, quality, delivery, safety, customer experience).

• Define intake, prioritization, business case, resourcing and handoff processes for analytics and improvement work.

• Oversee delivery of analytics (insights, root-cause analysis, predictive models) and translate findings into actionable improvement plans.

• Track project ROI and benefits realization; maintain project health and escalation protocols.

• Lead the rollout and adoption of Leader Standard Work (LSW) across Business Operations including development of role-specific LSW, coaching models and audit/cadence mechanisms (Implementation of MDI throughout Business Operations).

• Drive daily management practices (Gemba cadence, visual boards, huddles) to sustain improvements and accelerate decision making.

• Design and monitor LSW/MDI compliance and improvement audits; use findings to close gaps and coach leaders.

• Plan, facilitate and/or sponsor RIEs, Kaizen events and structured problem-solving (A3, DMAIC, 8D or equivalent).

• Develop and deliver problem-solving and Lean curricula for multiple audiences (managers, supervisors, frontline).

• Support pre/post standard work, control plans and sustainment activities following events.

• Lead, mentor and grow a blended team of data analysts and continuous improvement practitioners.

• Coach team members and business leaders through complex root-cause analysis, hypothesis testing and countermeasure selection.

• Recruit, develop and retain high-performing talent; set clear objectives, KPIs and development plans.

• Partner with Business Operations Leadership and cross-functional teams to align priorities, secure resources and remove barriers.

• Apply change management practices to ensure adoption of new processes, roles and metrics.

• Communicate progress, wins and lessons learned through executive summaries, reviews and visual performance tools.

• Bachelor’s degree in Engineering, Supply Chain, Data Science, Business Analytics, or related field.

• 7+ years of combined experience in operational excellence/continuous improvement and data analytics; experience leading both analytics and Lean initiatives.

• 3+ years’ experience managing or leading teams.

• Demonstrated success creating and operating cascading scorecards, dashboards and governance for KPIs.

• Strong analytical skills and experience with analytics tools and languages (SQL, Excel, Power BI/Tableau; Python/R preferred).

• Lean Six Sigma certification (Green/Black Belt) or equivalent and practical experience facilitating Kaizen/RIEs and structured problem solving.

• Excellent facilitation, presentation and stakeholder management skills; ability to influence at all levels.

• Hands-on experience with ERP/WMS/TMS or other operational systems is a plus.

• Advanced degree in Engineering, Business Analytics, Operations or related field.

• Experience in distribution, warehousing, logistics or manufacturing operations.

• Experience with predictive analytics, process mining or advanced statistical methods.

• Ability to travel up to 10%-Travel to sites and business units will be required.

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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