Staff, Direct Technical Support

• Analyze problems and diagnose vehicle malfunctions using diagnostic tools
• Perform repairs and resolve technical issues related to automobiles
• Provide technical advice and guidance to technical staff at automotive service centers
• Explain repair work to service centers, customers, or relevant government agencies
• Support on-site repair operations at automotive service centers
• Possess in-depth knowledge of automotive engine systems, electrical systems, and electronic systems
• Have strong problem-analysis skills, including identifying root causes and determining solutions for complex repair work
• Have knowledge of safety standards, especially for work involving high-voltage systems in electric or hybrid vehicles (EV/HEV)

• Able to communicate effectively with team members and service centers, and work well as part of a team
• Proficient in using measuring instruments and various diagnostic tools
• Able to prepare reports and present them to supervisors
• Able to explain inspection and diagnostic results to relevant departments

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