Systems Engineer Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

• Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency.

• Support efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components.

• Support the support for production service requests, performing routine administration, and supporting simple to moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution).

• Support implementation of simple to moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations.

• Support the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components.

• Support identifying and recommending major and significant changes for simple to moderately complex network hardware and software technology components for purposes of incident avoidance.

• Support execution of testing, debugging, performance analysis, and documenting simple to moderately complex hardware and software technology components.

• Collaborate to build consensus with other Engineers to ensure that the modified hardware and software infrastructure interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet business function and performance requirements.

• Support the completion of the following activities (concerning simple to moderately complex new network hardware and software technology components or enhancements to existing components): research, analysis, design, selection, planning, and engineering.

• This job does not have supervisory duties.

• 2 or more years of experience (Preferred)

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.