Department Leader - Quản lý ngành hàng

ACG_3971_JOB Our client is a leading manufacturing company in sport & fashion retail industry that is looking for a qualified candidate to join their firm. JOB DESCRIPTION 1. Team Management & Development Recruit, onboard, train, and develop team members while maintaining company standards. Lead and engage the team, fostering accountability, autonomy, and collaboration. Ensure compliance with labor regulations, company policies, and the Code of Conduct. Maintain a safe and healthy working environment. 2. Commercial Strategy & Category Management Analyze customer insights and market trends to define business objectives for assigned sports categories. Develop and implement commercial strategies, product assortments, and seasonal merchandising plans. Manage sports community engagement through communication and events. Ensure effective team organization to support commercial objectives. 3. Customer Experience & Omnichannel Operations Ensure consistent customer service standards across in-store and digital channels. Manage sales processes, merchandising, and product availability to optimize the customer experience. Monitor customer feedback and implement improvement initiatives. Drive customer loyalty and commercial activities. 4. Business Performance & Operations Set annual business targets and monitor performance against forecasts. Manage sales, profitability, P&L, inventory, and workforce planning. Identify performance gaps and implement action plans across People, Planet, and Business objectives. Ensure inventory accuracy, product availability, and stock efficiency. 5. Store Operations & Safety Oversee daily store operations, ensuring operational efficiency and service quality. Ensure the safety of employees and customers, as well as the security of store assets. Maintain effective store organization and operational standards. Requirements Strong passion for sports and interest in team leadership. Fluent in Vietnamese and English. Strong leadership, organizational, and decision-making skills. Proactive, responsible, and action-oriented. Flexible to work weekends on a five-day-per-week schedule. Benefits Competitive salary with 100% base salary during probation. Monthly performance bonus of up to 20%, linked to company growth. Annual salary review. Healthcare insurance for employees and family members. 20 days of paid leave per year, including 18 annual leave days and 2 additional holidays. Sports allowance to support an active lifestyle. Professional training and personalized career development opportunities. Annual team-building activities and internal events. Contact: Quynh Anh Nguyen Due to the immense number of applicants, only shortlisted candidates will be contacted.