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Amarbank28mo ago

Customer Experience Retail (Kurir/Surveyor) – Jakarta

IndonesiaIndonesia·Jakarta,JakartaFull-time - Contractmid
Customer SuccessCustomer Experience
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Quick Summary

Overview

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality.

Technical Tools
Customer SuccessCustomer Experience
  • Memastikan data pelanggan (borrower) akurat dan lengkap.
  • Melakukan proses penandatanganan kontrak dengan pelanggan sesuai prosedur perusahaan.
  • Melakukan kunjungan (field visit) atau survei ke kantor pelanggan untuk melakukan verifikasi data serta menjaga kualitas layanan.
  • Memberikan pengalaman terbaik kepada pelanggan melalui pelayanan yang profesional, responsif, dan berorientasi pada kepuasan pelanggan.
  • Berkoordinasi dengan tim internal untuk memastikan proses onboarding pelanggan dan penandatanganan kontrak berjalan dengan lancar dan efisien.
  • Pendidikan minimal SMA/SMK/Diploma dari semua jurusan.
  • Memiliki pengalaman di bidang Customer Service, Field Survey, atau Administrasi Kredit menjadi nilai tambah.
  • Memiliki kemampuan komunikasi dan interpersonal yang baik.
  • Teliti, jujur, dan bertanggung jawab.
  • Bersedia bekerja di lapangan serta melakukan kunjungan ke lokasi pelanggan.
  • Mampu bekerja secara mandiri maupun dalam tim.
  • Memiliki SIM C atau SIM A yang masih berlaku menjadi nilai tambah.
  • Memiliki STNK dan kendaraan bermotor dengan plat nomor yang masih aktif.
  • Memiliki smartphone dan nomor handphone yang aktif.
  • Menguasai wilayah Jabodetabek dan sekitarnya.

    • Location & Eligibility

    Where is the job
    Jakarta, Indonesia
    On-site at the office
    Who can apply
    ID
    Listed under
    Worldwide

    Listing Details

    Posted
    April 18, 2024
    First seen
    March 26, 2026
    Last seen
    August 21, 2026

    Posting Health

    Days active
    147
    Repost count
    0
    Trust Level
    21%
    Scored at
    August 21, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Customer Experience Retail (Kurir/Surveyor) – Jakarta
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