Amarbank
Amarbank24mo ago

Customer Experience Retail (Kurir/Surveyor) – Surabaya

IndonesiaIndonesia·Surabaya,SurabayaFull-time - Contractmid
Customer SuccessCustomer Experience
4 views0 saves0 applied
Apply Now

Quick Summary

Overview

Who are we? Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud.

Technical Tools
fintech
  • Memastikan data pelanggan (borrower) akurat dan lengkap.
  • Melakukan proses penandatanganan kontrak dengan pelanggan sesuai prosedur perusahaan.
  • Melakukan kunjungan (field visit) atau survei ke kantor pelanggan untuk melakukan verifikasi data serta menjaga kualitas layanan.
  • Memberikan pengalaman terbaik kepada pelanggan melalui pelayanan yang profesional, responsif, dan berorientasi pada kepuasan pelanggan.
  • Berkoordinasi dengan tim internal untuk memastikan proses onboarding pelanggan dan penandatanganan kontrak berjalan dengan lancar dan efisien.
  • Pendidikan minimal SMA/SMK/Diploma dari semua jurusan.
  • Memiliki pengalaman di bidang Customer Service, Field Survey, atau Administrasi Kredit menjadi nilai tambah.
  • Memiliki kemampuan komunikasi dan interpersonal yang baik.
  • Teliti, jujur, dan bertanggung jawab.
  • Bersedia bekerja di lapangan serta melakukan kunjungan ke lokasi pelanggan.
  • Mampu bekerja secara mandiri maupun dalam tim.
  • Memiliki SIM C atau SIM A yang masih berlaku menjadi nilai tambah.
  • Memiliki STNK dan kendaraan bermotor dengan plat nomor yang masih aktif.
  • Memiliki smartphone dan nomor handphone yang aktif.
  • Penempatan: Surabaya

    • Location & Eligibility

    Where is the job
    Surabaya, Indonesia
    On-site at the office
    Who can apply
    ID
    Listed under
    Worldwide

    Listing Details

    Posted
    September 4, 2024
    First seen
    March 26, 2026
    Last seen
    September 2, 2026

    Posting Health

    Days active
    160
    Repost count
    0
    Trust Level
    21%
    Scored at
    September 2, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Amarbank

    View all →

    Explore open roles at Amarbank.

    Amarbank
    Area Partnership Development Team Lead - Semarang
    Full-time - Contract    Amarbank
    Credit Reviewer - Commercial & Corporate
    Full-time - Contract    Amarbank
    Senior Data Analyst
    Full-time - Contract    Amarbank
    Legal & Litigation Intern
    Intern

    Similar Customer Experience jobs

    View all →
    SamsaraSamsaraRemote
    Customer Experience Streategy Manager
    USD 126000-202500
    Remote
    AgodaAgoda
    Associate Director, White Label, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided)
    ClutchClutch
    Customer Experience & Vehicle Intake Coordinator
    From $0k/yr
    hphp
    Customer Experience Lead, CWC Gurugram
    KikoffKikoff
    Senior Program Manager, Customer Experience
    USD 175000-200000
    F
    Flashapp
    Banco de Talentos | Customer Experience - CX
    CLT

    Browse Similar Jobs

    Customer Success Manager2kTechnical Support301Implementation Consultant252Implementation Specialist246Customer Success Specialist159Enterprise Customer Success Manager132Customer Experience Manager106Onboarding Manager84Partner Success Manager81Renewals Manager57Client Success Manager50Technical Customer Success Manager45Strategic Customer Success Manager42Adoption Specialist38Renewals Specialist34Customer Onboarding Specialist20Customer Enablement Manager14Customer Success Operations Manager12Customer Training Specialist10Mid-Market Customer Success Manager9
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    AmarbankCustomer Experience Retail (Kurir/Surveyor) – Surabaya
    Apply Now