Intake Specialist

AMG & Associates, Inc. is a leading contract management company that provides services to a variety of industries, including healthcare, government, and non-profit organizations. We are committed to delivering exceptional service and value to our clients, and we are seeking a highly motivated and detail-oriented Intake Specialist to join our team.

Position Overview:

As an Intake Specialist, you will be responsible for managing the intake process for new clients and ensuring that all necessary information is collected and accurately entered into our systems. This is a fast-paced and dynamic role that requires strong organizational skills, attention to detail, and the ability to communicate effectively with clients and team members.

Key Responsibilities:

- Conduct initial intake calls with potential clients to gather information and assess their needs

- Accurately enter client information into our database and maintain up-to-date records

- Coordinate with internal teams to ensure all necessary documents and information are obtained for new clients

- Communicate with clients to provide updates on the status of their intake process and address any questions or concerns

- Collaborate with team members to continuously improve the intake process and ensure efficiency and accuracy

- Maintain confidentiality of all client information and adhere to HIPAA regulations

Qualifications:

- High school diploma or equivalent required; some college coursework preferred

- 1-2 years of experience in a similar role, preferably in a healthcare or customer service environment

- Excellent communication and interpersonal skills

- Strong organizational skills and attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in Microsoft Office and experience with database management

- Knowledge of HIPAA regulations and experience handling confidential information

Working Conditions:

This is a full-time position, Monday-Friday, with occasional overtime as needed. The Intake Specialist will work in a professional office environment and may be required to sit or stand for extended periods of time. Occasional travel may be required for training or client meetings.

AMG & Associates, Inc. offers a competitive salary and benefits package, including healthcare, dental, and vision insurance, 401(k) retirement plan, and paid time off. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a detail-oriented and organized individual with a passion for providing exceptional service, we encourage you to apply for the Intake Specialist position at AMG & Associates, Inc. and join our dynamic team.