Order Management Coordinator

AMG & Associates, Inc. is a leading provider of high-quality products and services in the manufacturing industry. We specialize in the production and distribution of advanced materials and components for a wide range of industries including aerospace, automotive, and electronics. Our commitment to excellence and customer satisfaction has made us a trusted partner for businesses around the world.

Job Summary:

We are seeking a highly organized and detail-oriented Order Management Coordinator to join our team. The Order Management Coordinator will be responsible for managing the entire order process from start to finish, ensuring timely and accurate delivery of products to our customers. This is a full-time, permanent position that offers a competitive salary and benefits package.

Key Responsibilities:

- Receive and process customer orders, ensuring accuracy and completeness

- Communicate with customers to confirm order details, provide updates, and answer any questions or concerns

- Coordinate with various departments including sales, production, and shipping to ensure timely delivery of orders

- Monitor inventory levels and work with purchasing team to ensure availability of products

- Generate and maintain sales reports and order status updates

- Resolve any issues or discrepancies that may arise during the order process

- Maintain customer accounts and ensure accurate billing and invoicing

- Provide exceptional customer service and build strong relationships with clients

- Continuously improve and streamline order management processes to increase efficiency and customer satisfaction

Qualifications:

- Bachelor's degree in business administration, supply chain management, or a related field

- 2+ years of experience in order management or a similar role

- Strong organizational and time-management skills

- Excellent communication and interpersonal skills

- Proficient in Microsoft Office and experience with order management software is a plus

- Ability to work in a fast-paced and dynamic environment

- Attention to detail and ability to multitask effectively

- Prior experience in the manufacturing industry is preferred

Why Work for AMG & Associates, Inc.:

- Competitive salary and benefits package

- Opportunities for career growth and development

- Collaborative and supportive work environment

- Cutting-edge technology and products

- Commitment to employee satisfaction and work-life balance

If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for the Order Management Coordinator position at AMG & Associates, Inc. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds. Join our team and be a part of our success!