Field Service Technician (New Delhi Airport)

The Field Service Engineer/Technician (FSE/FST) must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. The FST is responsible for providing effective, efficient and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will assist in install, commission, diagnose, troubleshoot, repair and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.

System types include the following but not limited to:

• Check point CT systems
• Checkpoint x-ray systems
• Explosive Detection Systems (EDS)
• Automatic tray return systems (ATRS)
• Explosive trace detection systems (ETD)
• Millimeter wave technology passenger screening (MMW). 

 Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FST position requires the ability to work independently with limited supervision. The FST may be required to work and travel to other airport locations and Leidos customer sites for extended periods.

• →Daily inspection: keeping curtains clean, removing bag tags and stickers
• →Perform non-invasive actions to bring machine to ready state in the event there is a fault the operator is unable to clear
• →Replace minor components that do not require opening a system such as replacement of bulbs
• →Assist with OTK issues
• →Remove bag jams contained within Leidos equipment only
• →Work with operators on login and other operator related issues
• →Escalate unresolved issues that require remedial maintenance immediately to Leidos Field Service Engineers
• →Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance and radiation surveys.
• →Report designated Quality issues (CAR) using Leidos Quality system
• →Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements.
• →Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s.
• →Comply with use of Personal Protective Equipment (PPE) where and when applicable.
• →Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions. 
• →Maintain tools and test equipment properly.
• →Participate in on-going product training and maintain all necessary certifications.
• →Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability
• →Perform other tasks, duties and assignments as required.

·        A degree in electronics technology, mechanical or electrical engineering, equivalent military training or certified aircraft maintenance background.

·        At least 3 years prior relevant field service experience, preferably in an integrated systems technologies environment.

·        Prior experience in x-ray or computed tomography technologies, especially in the airport security environment, is a significant plus. 

• Experience maintaining and supporting large, complex, electromechanical systems.
• Computer experience is required. Linux and Unix is preferable.
• Must be proficient in the use of test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred. 
• Must have good customer skills and the ability to work under pressure.
• Must be self-starter, work well without supervision, and accept responsibility.
• Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs.
• Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor.
• Maintain professional appearance as prescribed by the Company.
• Must be able to travel both domestic and international locations.
• Must work well without supervision and accept responsibility for timely completion of assigned work.
• The candidate must be able to lift/carry a minimum of 25 kgs.
• The candidate must be able to push/pull 90kgs.bs
• Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur
• Must be able to work safely in environments where high temperature, humidity, noise and industrial equipment risks are present.