Quick Summary
Overview
Key Responsibilities:-Lead client onboarding and implementation process-Build and maintain strong client relationships-Understand business needs and align IT solutions accordingly-Act as the single point of contact for client queries and escalations-Manage renewals, upsell, and cross-sell…
Technical Tools
customer-successstakeholder-management
Key Responsibilities:
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
Location & Eligibility
Where is the job
Gurugram, India
On-site at the office
Who can apply
IN
About this job
- Who can apply
- India
- Posted
- 171 days ago
Listing Details
- First seen
- May 6, 2026
- Last seen
- July 13, 2026
Posting Health
- Days active
- 170
- Repost count
- 0
- Trust Level
- 17%
- Scored at
- October 24, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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