Quick Summary
Overview
Key Responsibilities:-Lead client onboarding and implementation process-Build and maintain strong client relationships-Understand business needs and align IT solutions accordingly-Act as the single point of contact for client queries and escalations-Manage renewals, upsell, and cross-sell…
Technical Tools
customer-successstakeholder-management
Key Responsibilities:
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
Location & Eligibility
Where is the job
Gurugram, India
On-site at the office
Who can apply
IN
Listing Details
- First seen
- May 6, 2026
- Last seen
- July 13, 2026
Posting Health
- Days active
- 150
- Repost count
- 0
- Trust Level
- 17%
- Scored at
- October 4, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
Similar Customer Success Manager jobs
View all →
Browse Similar Jobs
Customer Experience745Technical Support351Implementation Consultant293Implementation Specialist275Customer Experience Manager219Customer Success Specialist155Enterprise Customer Success Manager93Onboarding Manager83Partner Success Manager69Renewals Manager41Strategic Customer Success Manager40Adoption Specialist35Technical Customer Success Manager32Client Success Manager32Customer Onboarding Specialist19Renewals Specialist16Customer Education Specialist9Customer Enablement Manager9Customer Success Operations Manager8Customer Training Specialist7
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.