Remote Benefit / Customer Service Agent

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing essential benefit programs—all from home. This remote-first opportunity offers meaningful work, professional development, and long-term growth potential.

In this role, you will conduct scheduled virtual consultations with clients, guiding them through available options and supporting them throughout the enrollment process. All appointments are pre-qualified—no cold calling or outreach required.

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  Conduct virtual consultations via Zoom

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  Assess client needs and guide them through benefit options

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  Support clients through enrollment and follow-up

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  Maintain accurate records and documentation

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  Participate in training, coaching, and team meetings

• Strong communication and interpersonal skills

• Organized, self-motivated, and comfortable working independently

• Confident using Zoom and digital tools

• Service-oriented with a client-first mindset

• Experience in client-facing or consultative roles preferred

• Authorized to work in the United States

• Reliable internet connection

• Windows-based computer with webcam

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.