Process Support Engineer II

Role Responsibilities: * Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment * Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices * Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments * Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues * Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust * Apply your growing knowledge of the company’s processes and customers to help solve a range of problems and analyze possible solutions Minimum Qualifications: * Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field * 2–4 years of experience in the semiconductor fab or equipment industry * Communication proficiency in English language Preferred Qualifications: * Master’s degree or PhD in a related field ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 2 - 4 Years ### Work Experience: ## Additional Information ### ### Shift: Overtime Eligible (Japan) ### ### Travel: Yes, 25% of the Time ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Standard) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.