Integrations Architect

About the Role

The WorkForce Software (WFS) Implementation Services organization is responsible for delivering high-quality, scalable implementations across our global customer portfolio. We partner with customers throughout the implementation lifecycle, ensuring they achieve measurable business value through strong governance, consistent delivery methodologies, and exceptional customer engagement.

We are seeking an experienced Integrations Architect to lead the design, governance, and delivery of integration solutions supporting WorkForce Suite implementations. This role is responsible for defining integration architectures, providing technical leadership, and ensuring scalable, secure, and supportable data flows between WorkForce Suite and customer systems.

The successful candidate will combine strong technical expertise, solution architecture experience, and customer-facing consulting skills to deliver complex integrations across global implementation programmes.

Key Responsibilities

Integration Architecture & Solution Design

• Design end-to-end integration architectures for WorkForce Suite implementations.
• Define integration strategies between WorkForce Suite and customer HR, Payroll, and third-party systems.
• Produce architecture documentation, data flow diagrams, interface specifications, and technical design artefacts.
• Ensure integration solutions meet security, scalability, performance, and supportability requirements.

Technical Leadership

• Function as the technical lead for integration workstreams across multiple customer projects.
• Provide guidance and oversight to Integration Consultants and technical delivery teams.
• Review technical designs and deliverables to ensure quality and consistency.
• Support the resolution of complex integration and data-related issues. delivery risks, issues, and dependencies.

Customer Engagement

• Lead technical discovery workshops and solution design sessions.
• Collaborate closely with customer technical teams, architects, vendors, and implementation partners.
• Translate business requirements into practical and scalable integration solutions.
• Act as a trusted advisor on integration strategy and best practice.

Delivery & Governance

• Ensure integration deliverables are completed in accordance with project timelines and quality standards.
• Identify and manage integration-related risks, dependencies, and technical challenges.
• Support testing, deployment planning, and production readiness activities.
• Support data migration, conversion processes as part of project testing, cutover and go-live activities.
• Promote consistent adoption of integration standards and delivery frameworks.

Continuous Improvement & Innovation

• Develop reusable integration patterns, templates, and technical accelerators.
• Contribute to the evolution of implementation methodologies and technical standards.
• Stay current with emerging technologies and integration best practices.
• Support internal mentoring and knowledge-sharing initiatives.

Experience and Skills

Required:

• 7+ years of experience designing and delivering enterprise system integrations.
• Strong experience with APIs, data transformation, middleware technologies, and system integrations.
• Experience integrating Workforce Management, Payroll, HR, HCM, or related enterprise applications.
• Strong understanding of REST APIs, SOAP services, JSON, XML, SFTP, SQL and database technologies.
• Experience creating technical specifications, integration architectures, and solution design documentation.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Effective communication and stakeholder management capabilities.
• Experience leading technical workshops and architecture discussions.
• The ability to travel when needed to support internal and external initiatives - this would be a maximum of 30% of your work time.

Preferred:

• Experience delivering WorkForce Suite integrations.
• Experience with Boomi, MuleSoft, Azure Integration Services, Informatica, or similar integration platforms.
• Experience integrating with SAP SuccessFactors, Workday, Oracle HCM, ADP, or other HCM and payroll systems.
• Bachelor's degree or equivalent professional experience.
• Additional language capabilities would be advantageous.