aquatotsswimschools4mo ago

Team Member

United States·Louisville,Indianapolis,Lexingtonmid

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Quick Summary

Key Responsibilities

Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the families Provide detailed information about our facility,

Requirements Summary

Must love working people and children and support our company mission of drowning prevention in the community. Minimum of 16 years of age with at least high school education.

Technical Tools

OtherTeam Member

What We Offer

~1 min read

✓Pay starting at $15/hour Preferred Languages (bilingual/multilingual): Spanish, Arabic, Somali, Swahili, French, Vietnamese, Chinese, or other languages commonly spoken in the Lexington area. Bilingual candidates who are able to communicate fluently with customers in English and one of these languages may be eligible for a $1.00/hour language differential.

✓Paid on-the-job training

✓Break room stocked with drinks, food, and snacks

✓Monthly employee events

✓Must love working people and children and support our company mission of drowning prevention in the community.

✓Minimum of 16 years of age with at least high school education.

✓Must be able to consistently work at least two (2) shifts per week (3 hours minimum per shift).

✓Uphold Aqua-Tots Swim Schools Core Values: Affirm each other’s strengths and protect each other’s weaknesses.

✓Treat others the way you desire to be treated.

✓Extend grace to those who are teachable.

✓Seek first to understand others before trying to be understood.

✓Choose relationships over profits.

✓Think outside the box; always question the status quo.

✓Praise in public; correct in private.

✓Must have a strong work ethic and high energy!

✓Must have a willingness to learn new skills and continuously grow and improve!

Responsibilities

~1 min read

→Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the families  
→Provide detailed information about our facility, swim program, mission, and core values to all potential and existing customers
→Become comfortable navigating our Point-of-Sale and Customer Relationship Management platforms   
→Ensure facility safety and cleanliness  
→Handle customer concerns gracefully, by using customer-focused principles in every customer interaction   
→Attend monthly in-service trainings