CONGREGATE CARE REDUCTION SPECIALIST-STATEWIDE PLACEMENT ADMINISTRATION

We’re Hiring!

CONGREGATE CARE REDUCTION SPECIALIST-STATEWIDE PLACEMENT ADMINISTRATION

Phoenix, Arizona  85021

https://dcs.az.gov/careers

Salary: $21.7068 with step increases after training & years of service

Schedule: Monday -Friday 8 am- 5 pm

Open Until Filled 

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state.  DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference.   You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability.  A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

What You’ll Do

As a Case Manager-Congregate Care Reduction Specialist, you’ll:

• Communicate with compassion: Build positive relationships with children, families, caregivers, and community partners while providing clear guidance and support.
• Connect families with resources: Identify individual needs and help families access appropriate community programs, services, and support systems.
• Educate and empower caregivers: Provide one-on-one instruction and practical guidance on child development, home arrangements, and caregiving responsibilities.
• Coordinate and organize services: Schedule appointments, arrange transportation, and help families access services that support their well-being.
• Solve problems effectively: Respond to questions and concerns, identify solutions, and collaborate with case managers and other professionals to address challenges.
• Manage information accurately: Maintain detailed case notes, document services, and enter information into electronic case management systems.
• Analyze and monitor progress: Review information related to placement stability, caregiver participation, and service needs to help identify opportunities for additional support.
• Work collaboratively: Partner with case managers, colleagues, and community organizations to support positive outcomes for children and families
• Adapt and prioritize: Balance multiple responsibilities, respond to changing needs, and maintain professionalism in a fast-paced environment.

 What You'll Bring to the Role:

• Strong interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• The ability to communicate effectively with individuals from diverse backgrounds.

• Sound judgment, critical thinking, and problem-solving abilities.

• Comfort using computers and learning case management systems.

• A team-oriented approach and a commitment to supporting children and families.

What We Need From You (Required Qualifications) 

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). 

Step Increases and Training Information

Case Managers/Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows:

• Upon successful completion of the Arizona Department of Child Safety 22-week training program: $22.59/hour
• After one year of Arizona Department of Child Safety Specialist service: $24.11
• After two years of Arizona Department of Child Safety Specialist service: $25.96
• After three years of Arizona Department of Child Safety Specialist service: $27.66

Pay Rate Determination: Placement within the DCS Specialist step pay plan may include credit for qualifying years of service as an OCWI Investigator Senior, in addition to prior DCS Specialist experience, in accordance with agency policy.

Training Details:
The CORE program includes seven weeks of classroom training within the 22-week program. Classroom sessions occur in one- to three-week blocks and are held in midtown Phoenix.  Eligible hires receive hotel accommodations, as well as meal and mileage reimbursements during required in-person training.

The Perks

Join us, and you’ll enjoy: 

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

 Please visit our State of Arizona benefits page.

If You Have the Skills, You Can Make a Lasting Impact.

Use your strengths to help children thrive and families find stability. 

Take the next step in your career and join a team that’s transforming lives across Arizona. Apply today and be part of something extraordinary!

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.