~24d ago

Console Gaming Desk Attendant

United States·Ontariomid

Other

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Quick Summary

Key Responsibilities

Informed Guest Services & Decorum: Act as a welcoming ambassador for the convention. You will answer attendee questions with friendly, informed responses,

Requirements Summary

Decorum & Hospitality: A genuinely friendly, patient, and personable attitude.

Technical Tools

Other

Job Description

Responsibilities

~1 min read

→Decorum & Hospitality: A genuinely friendly, patient, and personable attitude. You must be eager to interact with the public and maintain a highly professional demeanor as a representative of the convention
→Fandom & Video Game Knowledge: A healthy passion for and strong knowledge base of modern and classic video games, consoles, and controller layouts to help attendees jump into their games easily
→Attention to Detail: High reliability when recording attendee details and tracking gaming hardware, ensuring no inventory goes missing
→Punctuality & Reliability: Strict adherence to your scheduled shift times. The gaming area is a massive draw for attendees, and stations must remain fully staffed to keep lines moving.

Nice to Have

~1 min read

AV & Console Troubleshooting Skills: Familiarity with console menus, switching input channels on displays, and basic cable routing (HDMI, power cords, USB sync cables)
Customer Service or Rental Experience: Prior experience working in a library, retail environment, equipment check-out desk, arcade, or internet cafe
De-escalation Skills: The ability to stay completely calm, polite, and unbothered when managing packed gaming stations or handling crowded, high-energy rooms