~2mo ago

Panels and Meetups Team

United States·Ontariomid

Other

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Quick Summary

Key Responsibilities

Host Readiness & Hospitality: Welcome and brief panelist and meetup hosts before their scheduled slots. You will ensure they are in the correct room, have their required materials,

Requirements Summary

Punctuality & Reliability: Strict adherence to your scheduled shift times and room assignments. Panel tracks run on a tight, continuous schedule,

Technical Tools

Other

Job Description

Responsibilities

~1 min read

→Punctuality & Reliability: Strict adherence to your scheduled shift times and room assignments. Panel tracks run on a tight, continuous schedule, and hosts rely on staff being present
→Problem-Solving: The ability to "think on your feet" when an HDMI adapter glitches, a room runs over time, or a host needs immediate assistance under a ticking clock
→Professionalism & Interpersonal Skills: Strong verbal communication skills to interact with nervous hosts, large crowds of attendees, and technical crews with a calm, helpful, and authoritative demeanor

Nice to Have

~1 min read

Fandom & Convention Knowledge: A strong understanding of convention culture, community interests, and typical panel room dynamics, enabling you to anticipate technical needs for specific topics
Customer Service or Event Experience: Prior experience in hospitality, front-desk reception, AV support, room monitoring, or community event coordination
Conflict Resolution Skills: The ability to stay grounded, polite, and completely unbothered when managing packed panel rooms, handling schedule friction, or de-escalating stressed presenters