Azure Technical Specialist

The Azure Technical Specialist will help manage technical operations for Azure's core services across both public Azure regions and sovereign environments like Fairfax. This role will support the FEDNET Technical and Delivery Lead with critical infrastructure including networking services (Virtual Networks, ExpressRoute, VPN Gateway, hybrid connectivity) and other core operational components, ensuring high availability, reliability, and compliance with sovereign cloud requirements. This salaried role will be executed 8x5 on weekdays with on-call support after core business hours.

• →Support the FEDNET Technical Lead with a diverse team of technical operators and engineers who manage various workstreams including DRI, Buildout, Optical, WAN, ExpressRoute Ops, PulseVPN, AZN Systems, and Decommissioning activities
• →Support onsite resources responsible for 24x7 delivery, including shift supervisors and technical leads
• →Help manage 24x7 operational coverage models for critical services
• →Serve as an escalation point for complex technical issues
• →Coordinate with engineering teams and shift supervisors to drive incident resolution
• →Provide guidance and support to leads who manage specialized workstreams
• →Ensure service configuration validation and compliance with security standards
• →Conduct capacity planning and management for resources
• →Direct on-site operations of critical services and connections
• →Manage monitoring and mitigation activities across multiple workstreams
• →This role supports a combination of 24x7 operational coverage and standard business hours
• →May require occasional on-call rotation for critical incidents
• →Ability to support multiple concurrent workstreams and shifting priorities
• →Develop and maintain operational runbooks and documentation
• →Identify opportunities for automation and process improvement
• →Implement metrics and KPIs to track operational performance 

• Work onsite in Fairfax, Va
• Must be a US citizen currently residing in the United States
• Must hold an active US Passport
• Must be able to obtain and maintain a DoD Secret and CJIS background check      
• 5+ years of experience in network operations or technical support
• Strong understanding of Azure services and architectures
• Experience with cloud infrastructure operations in enterprise environments
• Knowledge of networking and infrastructure components
• Experience with sovereign/government cloud environments preferred
• Strong incident management and problem-solving skills
• Excellent communication skills and ability to work across organizational boundaries
• Ability to adapt to changing scope and incorporate new services into operational models
• Background in managing 24x7 operational teams and shift rotations

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

• CompTIA Security+
• Microsoft Azure Certification
• ACE-P (Arista Certified Engineer – Professional)
• ACE-E (Arista Certified Engineer – Expert)
• JNCIP-SP (Junos, Professional)
• JNCIP-ENT (Junos, Professional)
• JNCIE-SP (Junos, Expert)
• JNCIE-ENT (Junos, Expert)
• CCNP (Cisco Certified Network Professional)

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.