HR & Payroll Advisor

United Kingdom·Haslemeremid

Other

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Quick Summary

Key Responsibilities

return-to-work and long-term absence meetings. Hold maternity, paternity, adoption and shared parental leave meetings, manage KIT days and returns. Manage holiday in t

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Responsibilities

~2 min read

Employee relations & advice

→First point of contact for HR queries from ~250 employees and managers.
→Run probation reviews, extensions and probation exits with managers.
→Investigate and run disciplinary, grievance and capability processes up to an agreed level and prepare letters and notes.
→Manage sickness absence: return-to-work and long-term absence meetings.
→Hold maternity, paternity, adoption and shared parental leave meetings, manage KIT days and returns.
→Manage holiday in the HR system: set up entitlements and carry-over, support managers with approvals, monitor balances and flag low or excessive usage, and answer holiday queries.
→Coach managers to handle people issues well and consistently.

Employee lifecycle

→Issue contracts, offer letters and variations and work with Head of People on senior/director contracts.
→Own onboarding and offboarding: inductions, welcome gifts, equipment requests, leaver process and exit interview follow-up.
→Support recruitment with hiring managers, including peak seasonal hiring across Head Office, Retail and Warehouse.

Payroll & data

→Provide accurate monthly payroll inputs (starters, leavers, changes, SMP/SSP, pension) and resolve exceptions.
→Keep Access and employee records accurate, complete and audit-ready.
→Produce basic HR reporting: headcount, turnover, absence.
→Be able to process payroll when needed during holidays and sickness.

Compliance & policy

→Ensure right-to-work checks, H&S documentation and statutory records are complete.
→Send out all H&S documents, monitor completion and chase anything outstanding.
→Keep policies and templates up to date with employment law changes.

Other

→Support sample sales, engagement initiatives and company events.

2+ years in a generalist HR role, with hands-on ER casework experience.
Previous payroll exposure
CIPD Level 3 or 5 (or working towards).
Sound working knowledge of UK employment law and family-leave rules.
Confident, calm and credible with managers and employees at all levels.
Comfortable in a fast-paced, hands-on environment; highly organised and accurate.
Able to travel to London and other sites as needed.
Experience working in a Founder-led, entrepreneurial agile business.