ATI Business Group

• →End-to-end ticketing processes (issue, reissue, refund, etc.)
• →Respond to customer inquiries with accurate information.
• →Keep productivity benchmark and accuracy as per team’s minimum standard
• →Carefully follow instructions and pre-established guidelines to perform assigned tasks
• →Ensure that all work is processed according to the team’s minimum standard
• →Report any issues or system limitations to the direct supervisor

• Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
• Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
• Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
• Willingness to work at both Central Jakarta and BSD City
• Ability to work flexible hours, including rotating shifts on a 24/7 schedule

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1300 employees providing services to our clients across the globe.