Nutrition Services Assistant - Retail Operations - Full-Time, All Shifts - *Future Position Needs*

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

• Provides fast, friendly, professional and responsive customer service to all guests.
• Must present with good communication and interpersonal skills.
• Prepare and cook a variety of meals in a fast, friendly professional environment for multiple meals.
• Interacts with customers as well as other team members in a positive manner.
• Operates a cash register (or equivalent), receives payments of cash and/or charges from customers. Must be able to make change and issue receipts to customers.
• Demonstrates the ability to use and sanitize all necessary food service equipment. Example: Grill, fryers, oven, steam tables, warmers, hot lines, etc.
• Must always follow sanitation standards established by the VDH, and the hospital’s Infection Control Team. Must have the ability to maintain a clean and organized workspace.
• Must properly label, date, and store all food in proper food holding areas.
• Ensures all utensils, equipment and items needed for services are in place prior to each meal period.
• Ensures proper rotation and adherence to the First In, First Out (FIFO) standard.
• Ensures proper temperatures for all food to be served to guests are in required ranges and document temperatures.
• Recipe adherence must always be followed.

• Education: None
• Licensure/Certification: None
• Experience: None
• Driver's License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

• Education: High School Diploma, GED, or Equivalent
• Licensure/Certification: ServSafe
• Experience: 2+ years of food service/customer service experience 
• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

• Proficiency in the operation of all equipment utilized in service to our guests is required.
• Must possess fundamental knowledge of food preparation and cooking techniques as well as but not limited to receiving, storing, preparing, and holding food items.
• Should be familiar with basic cash handling procedures such as operating a cash register.
• Should demonstrate a fundamental understanding of food service skills.
• Should possess a comprehensive understanding of all 9 of the major food allergens.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to meet consistent and punctual attendance.
• Must have excellent written and verbal communication skills.
• Ability to interact with colleagues, supervisors and customers face to face.
• Skill to use a personal computer and various software packages for mandatory education requirements.

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.