Library Security Specialist

About This Position

Under general supervision, provides visible safety and security services for Austin Public Library facilities by ensuring a safe and pleasant environment for employees and patrons.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

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  Conducts security patrols at branch locations, other Library facilities, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary.

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  Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel.

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  Investigates disturbances and in the event of an emergency, maintains order and safety of occupants.

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  Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations.

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  Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency.

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  Monitors welfare of security personnel working after-hours, overnight, and at remote assignments.

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  Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.

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  Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed.

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  Completes and maintains incident reports and other routine documentation.

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  Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers.

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  Transports and safeguards cash pick up and drop offs at all Library locations.

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All Austin Public Library Locations (Austin, Texas)

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.

• Knowledge of city practice, policy, and procedure.

• Knowledge of equity, diversity, and inclusion principles and practices in libraries.

• Skill in oral and written communications.

• Skill in handling multiple tasks and prioritizing.

• Skill in data analysis and problem solving.

• Skill in handling conflict and uncertain situations.

• Skill in using computers and related software, including Microsoft Office products.

• Ability to facilitate discussions and resolve issues.

• Ability to lead and train diverse groups.

• Ability to quickly recognize and analyze irregular events.

• Ability to establish and maintain effective communication and working relationships with city employees and the public.

• Ability to provide high-level customer service.

• Ability to work with people of diverse backgrounds.

Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.

• • This position requires a Valid Texas Class C Driver’s License or the ability to acquire one within 90 days of your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. 

May require a valid Texas Driver License.

$23.13 - $26.26 hourly

Full-time – Shift Work | 40 hours per week

• Hours and shifts vary to include weekends, holidays, and extended shifts. 

• Hours subject to change based upon Library needs. 

• Security Specialists provide support 7 days a week.

To view the City of Austin recruitment video, please click here. 

Working with the City of Austin provides a number of health and welfare benefits, such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

• A detailed, complete COA employment application is REQUIRED. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.  

• Please be sure to provide a COMPLETE and detailed employment history, including all previous employment that you wish to be considered as part of your qualifications.  

• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.   

• Incomplete applications will not be considered.  

• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. 

• Verification of the minimum qualifications (Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job) will be required. You must provide proof of education from an accredited organization/institute.

• Veteran candidates will be required to provide a copy of their DD-214 

• Must have the ability to read, write, and speak fluently in English.  

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. 

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.