Tax Researcher

• →Research, monitor, translate, and interpret customs duty laws and tariff changes; evaluate content accuracy and make sound decisions on landed cost content calculations and actions.
• →Maintain existing customs tariff and landed cost content for assigned countries by continuously monitoring changes in customs law.
• →Contact customs departments and authorities directly to source customs duty, tax, and compliance requirements.
• →Document research findings clearly and consistently using required formats and tools.
• →Conduct web and subscription-service research and stay active on global trade news to catch emerging changes early.
• →Help build and test simple, repeatable AI-enabled research workflows — such as structured prompts, checklists, or validation steps — that turn tariff and landed cost content into reliable training material for Avalara’s AI research agents.
• →Validate AI-generated tariff and landed cost content against primary customs department sources, and flag inaccuracies or content gaps for senior researchers to resolve.
• →Share reusable research templates, prompts, or workflows with the team so improvements you make benefit others, not just your own research.
• →Work and communicate effectively with team members to accomplish tasks in a timely, efficient, and productive manner.

• Keeps the Cross Border Research team’s tariff and landed cost content accurate, current, and audit-ready across assigned countries.
• Supports the team’s shift toward AI-enabled research by helping build, test, and validate the workflows and content that train Avalara’s AI research agents on customs tariffs and landed cost.

• Maintains and helps structure Avalara’s landed cost content database — a core differentiator that helps businesses calculate global duties and taxes accurately, and the foundation Avalara’s AI research agents are trained and validated against.

• Gives customers confidence that duty, tax, and compliance calculations reflect the latest customs regulations across the countries where they do business.
• Reduces the time and risk businesses face trying to track tariff changes across multiple jurisdictions on their own.

By keeping customs tariff content accurate and well-documented — and by helping build the workflows that turn that content into reliable AI agent behavior — this role helps Avalara’s tools deliver faster, more accurate answers, reducing compliance risk for customers worldwide.

• Graduation (bachelor’s degree) plus a minimum of 2 years of relevant experience.
• Excellent logical and analytical skills.
• Strong English writing and verbal communication skills.
• Excellent time management and organizational skills.
• Ability to work well in a team environment.
• Demonstrated aptitude or hands-on experience using AI tools to build simple, repeatable research workflows (e.g., structured prompts, checklists, templates), with the ability to explain what you built and how it works.

• MBA (International Business).
• Experience building or contributing to an AI-enabled research or validation workflow that was adopted by others on a team.
• Familiarity with how large language models or AI research agents use source content, and comfort translating research judgment into structured, reusable formats.

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.