8mo ago

Villa Front Desk Agent | AYANA BALI

Indonesia·BariFull-timemid

OtherAdministrative & OfficeHospitality & Food ServiceFront Desk Agent

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Quick Summary

Key Responsibilities

Greet guests and provide outstanding customer service Check guests in and out of the hotel Answer and direct incoming calls and assist with guest inquiries Book and modify reservations Handle cash,

Requirements Summary

Greet guests and provide outstanding customer service Check guests in and out of the hotel Answer and direct incoming calls and assist with guest inquiries Book and modify reservations Handle cash,

Technical Tools

OtherAdministrative & OfficeHospitality & Food ServiceFront Desk Agent

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.

Responsibilities

~1 min read

→Greet guests and provide outstanding customer service
→Check guests in and out of the hotel
→Answer and direct incoming calls and assist with guest inquiries
→Book and modify reservations
→Handle cash, credit card, and other payment transactions
→Respond to guest needs, requests, and complaints in a timely and efficient manner
→Maintain accurate guest records and ensure confidential information is protected

Requirements

~1 min read

Indonesian Citizen only
Minimum of 1 year experience in the same position in a large luxury resort
Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl