Lounge Attendant

Salary: 1550 – 1850  EUR/month gross (before tax) based on your skills and experience

Location: Vilnius Airport, Lithuania (on‑site role due to operational requirements)

Schedule: 1 FTE (40 hours/week) in a shift‑based environment.

We are Baltic Assist - a company committed to providing high‑value talent solutions and operational excellence for global clients. We partner with industry leaders to build strong, motivated teams and create meaningful career opportunities across various sectors.

We’re looking for a Lounge Attendant to support day‑to‑day operations at the Aspire Lounge in Vilnius Airport, providing exceptional customer service and helping deliver a high‑quality, premium experience for international travelers.

If you enjoy helping people, working in a dynamic environment, and contributing to a high‑quality guest experience, this role will suit you well. As a Lounge Attendant, you’ll be the first point of contact for lounge visitors and play a key role in ensuring a pleasant and efficient service environment.

• Greeting guests upon arrival, introducing lounge services, and assisting with any questions or needs
• Providing friendly and consistent customer service at reception and bar areas
• Serving guests, clearing tables, and maintaining overall lounge cleanliness and tidiness
• Restocking food, beverages, and supplies to keep the service area fully prepared
• Following QHSE (Quality, Health, Safety & Environment) standards and corporate procedures
• Answering phone calls and completing operational tasks assigned by the Lounge Supervisor
• Using protective equipment, following procedures, and escalating any uncertainty or unsafe situations to the Supervisor.
• Reporting incidents, near misses, or unsafe conditions immediately
• Supporting a safe, clean, and efficient lounge environment
• Completing additional tasks associated with the Lounge Attendant role as assigned

• A high school diploma or equivalent
• Customer service experience in hospitality, retail, aviation, or a similar guest‑facing role
• Good communication skills in Lithuanian; English is highly desirable
• A friendly, positive attitude and genuine interest in helping people
• Attention to detail, strong work ethics, and the ability to follow procedures
• Motivation to work both independently and as part of a team
• Willingness to work in rotating shifts, including early mornings, evenings, weekends, and holidays
• Experience as a passenger agent or in aviation is a bonus

• Ability to obtain airport access and pass the required aviation security checks
• H10 food‑safety certificate - if you don’t have this permit, you will need to obtain it during the recruitment process.