Front Desk Associate - FT/PT

United States·Dallasmid

OtherFront Desk Associate

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Quick Summary

Overview

About Preston Playhouse Preston Playhouse is an indoor pickleball, padel, and swim facility. The largest of its kind in the Dallas-Fort Worth metroplex and situated in the heart of Dallas, this family-friendly destination offers 9 indoor pickleball courts, 2 indoor padel courts, and dedicated…

Key Responsibilities

Greet guests warmly and professionally upon arrival Answer phones, respond to inquiries, and direct calls appropriately Check in guests and manage reservation systems for club facilities Handle guest requests, concerns, or complaints with discretion…

Requirements Summary

Previous front desk, hospitality, or customer service experience preferred Excellent communication and interpersonal skills Professional appearance and demeanor Strong organizational skills and attention to detail Proficiency with computers and…

Technical Tools

ms-office

About the Role

~1 min read

Responsibilities

~1 min read

→Greet guests warmly and professionally upon arrival
→Answer phones, respond to inquiries, and direct calls appropriately
→Check in guests and manage reservation systems for club facilities
→Handle guest requests, concerns, or complaints with discretion and efficiency
→Maintain a tidy and organized front desk and lobby area
→Assist with administrative tasks such as mail distribution, scheduling, and data entry
→Coordinate with other departments to ensure seamless guest experiences

Requirements

~1 min read

Previous front desk, hospitality, or customer service experience preferred
Excellent communication and interpersonal skills
Professional appearance and demeanor
Strong organizational skills and attention to detail
Proficiency with computers and standard office software (Microsoft Office, POS/Club Automation)
Ability to remain calm and courteous under pressure
Flexible schedule, including evenings, weekends, and holidays as needed